How to connect Etsy and WhatsApp Business Cloud
Create a New Scenario to Connect Etsy and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Etsy, triggered by another scenario, or executed manually (for testing purposes). In most cases, Etsy or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Etsy or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Etsy Node
Select the Etsy node from the app selection panel on the right.

Etsy
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Etsy node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Etsy and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Etsy and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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Etsy
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Webhook response

Save and Activate the Scenario
After configuring Etsy, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Etsy and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Etsy and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Etsy and WhatsApp Business Cloud
Etsy + Google Sheets + WhatsApp Business Cloud: When a new transaction occurs on Etsy, the details are added to a Google Sheet. A WhatsApp message is then sent to the customer confirming their order.
WhatsApp Business Cloud + Airtable + Etsy: When a new inquiry is received via WhatsApp, the customer information is saved to Airtable. If the inquiry relates to a specific product, the corresponding Etsy listing's inventory is updated.
Etsy and WhatsApp Business Cloud integration alternatives
About Etsy
Automate Etsy tasks within Latenode. Sync product listings, track orders, and manage customer data using visual workflows. Connect Etsy to your CRM, accounting software, or marketing platforms to streamline operations. Use Latenode's no-code tools and JavaScript blocks for custom logic and scalable, cost-effective automation.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ Etsy and WhatsApp Business Cloud
How can I connect my Etsy account to WhatsApp Business Cloud using Latenode?
To connect your Etsy account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Etsy and click on "Connect".
- Authenticate your Etsy and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send order updates via WhatsApp for Etsy orders?
Yes, easily! Latenode's visual editor automates sending real-time order updates, keeping customers informed and boosting satisfaction without manual effort. Add custom logic or AI steps to personalize the message.
What types of tasks can I perform by integrating Etsy with WhatsApp Business Cloud?
Integrating Etsy with WhatsApp Business Cloud allows you to perform various tasks, including:
- Sending automated order confirmations via WhatsApp.
- Notifying customers of shipping updates.
- Providing customer support via WhatsApp.
- Sending personalized promotions to Etsy customers.
- Collecting customer feedback post-purchase.
How secure is connecting my Etsy data through Latenode?
Latenode uses secure authentication protocols and encrypts data, ensuring that your Etsy and WhatsApp Business Cloud data are protected during integration.
Are there any limitations to the Etsy and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Etsy product variations might require custom JavaScript handling.
- WhatsApp Business Cloud message limits apply based on your plan.
- File transfer limitations exist for media sent via WhatsApp.