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Automatically create Freshdesk tickets from Facebook Ads Campaign Management leads to streamline support. Latenode's visual editor and affordable pricing make lead management and customer service workflows simpler and more efficient.
Connect Facebook Ads Campaign Management and Freshdesk in minutes with Latenode.
Create Facebook Ads Campaign Management to Freshdesk workflow
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Facebook Ads Campaign Management
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Create a New Scenario to Connect Facebook Ads Campaign Management and Freshdesk
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Ads Campaign Management, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Ads Campaign Management or Freshdesk will be your first step. To do this, click "Choose an app," find Facebook Ads Campaign Management or Freshdesk, and select the appropriate trigger to start the scenario.
Add the Facebook Ads Campaign Management Node
Select the Facebook Ads Campaign Management node from the app selection panel on the right.
Facebook Ads Campaign Management
Configure the Facebook Ads Campaign Management
Click on the Facebook Ads Campaign Management node to configure it. You can modify the Facebook Ads Campaign Management URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Freshdesk Node
Next, click the plus (+) icon on the Facebook Ads Campaign Management node, select Freshdesk from the list of available apps, and choose the action you need from the list of nodes within Freshdesk.
Facebook Ads Campaign Management
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Freshdesk
Authenticate Freshdesk
Now, click the Freshdesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Freshdesk settings. Authentication allows you to use Freshdesk through Latenode.
Configure the Facebook Ads Campaign Management and Freshdesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Ads Campaign Management and Freshdesk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Freshdesk
Trigger on Webhook
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Facebook Ads Campaign Management
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Facebook Ads Campaign Management, Freshdesk, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Facebook Ads Campaign Management and Freshdesk integration works as expected. Depending on your setup, data should flow between Facebook Ads Campaign Management and Freshdesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Facebook Ads + Freshdesk + Slack: When a new contact is created in Freshdesk (presumably from a Facebook Ad lead form), a ticket is created and a notification is sent to a Slack channel.
Freshdesk + Facebook Ads + Google Sheets: When a ticket is updated in Freshdesk, the ticket information, including resolution details, is added as a new row in Google Sheets. This can be used to track ticket resolutions related to Facebook Ads leads and optimize ad spend.
About Facebook Ads Campaign Management
Automate Facebook Ads in Latenode. Track performance, adjust budgets, and update campaigns based on real-time data from your CRM or analytics. Stop manual updates: trigger ad changes from Latenode workflows. Connect ad data to other apps, like Google Sheets, for unified reporting. Scale ad management without complex code.
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About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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How can I connect my Facebook Ads Campaign Management account to Freshdesk using Latenode?
To connect your Facebook Ads Campaign Management account to Freshdesk on Latenode, follow these steps:
Can I automatically create tickets for low-performing ads?
Yes, you can! Latenode's visual editor lets you create automated workflows that trigger Freshdesk tickets when Facebook Ads Campaign Management metrics fall below a specified threshold. This ensures prompt issue resolution.
What types of tasks can I perform by integrating Facebook Ads Campaign Management with Freshdesk?
Integrating Facebook Ads Campaign Management with Freshdesk allows you to perform various tasks, including:
Can I use Javascript functions for custom data transformations?
Yes! Latenode allows for custom JavaScript functions,enabling advanced data transformations when connecting Facebook Ads Campaign Management and Freshdesk.
Are there any limitations to the Facebook Ads Campaign Management and Freshdesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: