Facebook Messenger and Chatwork Integration

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Facebook Messenger

Chatwork

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Facebook Messenger and Chatwork

Create a New Scenario to Connect Facebook Messenger and Chatwork

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Chatwork will be your first step. To do this, click "Choose an app," find Facebook Messenger or Chatwork, and select the appropriate trigger to start the scenario.

Add the Facebook Messenger Node

Select the Facebook Messenger node from the app selection panel on the right.

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Facebook Messenger

Configure the Facebook Messenger

Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Facebook Messenger

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Connect Facebook Messenger

Sign In

Run node once

Add the Chatwork Node

Next, click the plus (+) icon on the Facebook Messenger node, select Chatwork from the list of available apps, and choose the action you need from the list of nodes within Chatwork.

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Facebook Messenger

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Chatwork

Authenticate Chatwork

Now, click the Chatwork node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Chatwork settings. Authentication allows you to use Chatwork through Latenode.

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Facebook Messenger

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Chatwork

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Connect Chatwork

Sign In

Run node once

Configure the Facebook Messenger and Chatwork Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Facebook Messenger

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Chatwork Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Facebook Messenger and Chatwork Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Chatwork

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Trigger on Webhook

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring Facebook Messenger, Chatwork, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Messenger and Chatwork integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Chatwork (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Facebook Messenger and Chatwork

Facebook Messenger + Google Sheets + Chatwork: When a new message is received in Facebook Messenger, log the sender and message content into a Google Sheet, and then send a notification about the new support request to a specific Chatwork room.

Chatwork + AI Agent + Facebook Messenger: Periodically summarize the key discussion points from a specific Chatwork room using an AI Agent and send the summary as a message via Facebook Messenger.

Facebook Messenger and Chatwork integration alternatives

About Facebook Messenger

Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.

About Chatwork

Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.

See how Latenode works

FAQ Facebook Messenger and Chatwork

How can I connect my Facebook Messenger account to Chatwork using Latenode?

To connect your Facebook Messenger account to Chatwork on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Facebook Messenger and click on "Connect".
  • Authenticate your Facebook Messenger and Chatwork accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I forward new Facebook Messenger leads to Chatwork?

Yes, you can! Latenode's visual builder simplifies forwarding leads. Automatically notify your team on Chatwork of new Facebook Messenger inquiries to improve response times.

What types of tasks can I perform by integrating Facebook Messenger with Chatwork?

Integrating Facebook Messenger with Chatwork allows you to perform various tasks, including:

  • Send Facebook Messenger messages when a new task is created in Chatwork.
  • Create Chatwork tasks from new Facebook Messenger messages.
  • Post Facebook Messenger updates to a dedicated Chatwork room.
  • Archive Facebook Messenger conversations in Chatwork for record-keeping.
  • Send summaries of daily Facebook Messenger activity to Chatwork.

How secure is Facebook Messenger data within Latenode workflows?

Latenode employs advanced encryption and security protocols to protect your data, ensuring secure data transfer and storage during workflow execution.

Are there any limitations to the Facebook Messenger and Chatwork integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • File attachments from Facebook Messenger are not directly transferable to Chatwork.
  • Real-time message synchronization between the two platforms is not supported.
  • Group message handling may require custom JavaScript coding for advanced scenarios.

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