How to connect Facebook Messenger and Etsy
Create a New Scenario to Connect Facebook Messenger and Etsy
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Etsy will be your first step. To do this, click "Choose an app," find Facebook Messenger or Etsy, and select the appropriate trigger to start the scenario.

Add the Facebook Messenger Node
Select the Facebook Messenger node from the app selection panel on the right.


Facebook Messenger

Configure the Facebook Messenger
Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Etsy Node
Next, click the plus (+) icon on the Facebook Messenger node, select Etsy from the list of available apps, and choose the action you need from the list of nodes within Etsy.


Facebook Messenger
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Etsy

Authenticate Etsy
Now, click the Etsy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Etsy settings. Authentication allows you to use Etsy through Latenode.
Configure the Facebook Messenger and Etsy Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Messenger and Etsy Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Etsy
Trigger on Webhook
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Facebook Messenger
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Facebook Messenger, Etsy, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Messenger and Etsy integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Etsy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Facebook Messenger and Etsy
Etsy + Facebook Messenger + Google Sheets: When a new transaction occurs in Etsy, a notification is sent via Facebook Messenger, and the transaction details are logged into a Google Sheet.
Etsy + Facebook Messenger + Klaviyo: When a new transaction occurs in Etsy, a personalized thank you message is sent to the customer via Facebook Messenger, and the customer's profile is added to a Klaviyo email list.
Facebook Messenger and Etsy integration alternatives

About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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About Etsy
Automate Etsy tasks within Latenode. Sync product listings, track orders, and manage customer data using visual workflows. Connect Etsy to your CRM, accounting software, or marketing platforms to streamline operations. Use Latenode's no-code tools and JavaScript blocks for custom logic and scalable, cost-effective automation.
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See how Latenode works
FAQ Facebook Messenger and Etsy
How can I connect my Facebook Messenger account to Etsy using Latenode?
To connect your Facebook Messenger account to Etsy on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Facebook Messenger and click on "Connect".
- Authenticate your Facebook Messenger and Etsy accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I notify customers via Messenger of new Etsy orders?
Yes, you can! Latenode lets you automate notifications when new orders are placed on Etsy, keeping customers informed and improving their experience with automated Messenger updates.
What types of tasks can I perform by integrating Facebook Messenger with Etsy?
Integrating Facebook Messenger with Etsy allows you to perform various tasks, including:
- Send order confirmations to customers via Facebook Messenger.
- Receive Facebook Messenger alerts for new Etsy product reviews.
- Automatically update customers on shipping status through Messenger.
- Create personalized welcome messages for new Etsy customers via Messenger.
- Share new product listings from Etsy to Facebook Messenger contacts.
How can I use AI to improve Etsy customer service in Facebook Messenger?
Latenode’s AI tools let you analyze Messenger conversations, identify urgent issues, and provide instant, helpful responses to Etsy customers, enhancing satisfaction.
Are there any limitations to the Facebook Messenger and Etsy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Facebook Messenger and Etsy APIs may affect high-volume workflows.
- Complex data transformations might require custom JavaScript code in Latenode.
- Changes to the Facebook Messenger or Etsy APIs could require adjustments to existing workflows.