How to connect Facebook Messenger and Kintone
Create a New Scenario to Connect Facebook Messenger and Kintone
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Kintone will be your first step. To do this, click "Choose an app," find Facebook Messenger or Kintone, and select the appropriate trigger to start the scenario.

Add the Facebook Messenger Node
Select the Facebook Messenger node from the app selection panel on the right.


Facebook Messenger

Configure the Facebook Messenger
Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Kintone Node
Next, click the plus (+) icon on the Facebook Messenger node, select Kintone from the list of available apps, and choose the action you need from the list of nodes within Kintone.


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Kintone

Authenticate Kintone
Now, click the Kintone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kintone settings. Authentication allows you to use Kintone through Latenode.
Configure the Facebook Messenger and Kintone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Messenger and Kintone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Kintone
Trigger on Webhook
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Facebook Messenger
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Facebook Messenger, Kintone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Messenger and Kintone integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Kintone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Facebook Messenger and Kintone
Facebook Messenger + Kintone + Google Sheets: Capture survey responses from Facebook Messenger. Create a new record in Kintone with the response data. Finally, add a new row to Google Sheets with the captured data for analysis and reporting.
Kintone + Facebook Messenger + Slack: When a record's status is updated in Kintone, send a notification via Facebook Messenger. Additionally, post an alert to a designated Slack channel to inform the team about the status change.
Facebook Messenger and Kintone integration alternatives

About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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About Kintone
Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.
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See how Latenode works
FAQ Facebook Messenger and Kintone
How can I connect my Facebook Messenger account to Kintone using Latenode?
To connect your Facebook Messenger account to Kintone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Facebook Messenger and click on "Connect".
- Authenticate your Facebook Messenger and Kintone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I create Kintone records from new Messenger messages?
Yes! Latenode's visual editor makes it easy. Trigger workflows from Messenger, parse message data, and automatically create new records in Kintone. Improve data entry speed!
What types of tasks can I perform by integrating Facebook Messenger with Kintone?
Integrating Facebook Messenger with Kintone allows you to perform various tasks, including:
- Create Kintone records from new Facebook Messenger messages.
- Send personalized Messenger replies based on Kintone data.
- Update Kintone records when a Messenger interaction occurs.
- Trigger Messenger notifications when Kintone records are updated.
- Aggregate Messenger data and store it in Kintone reports.
Can I use JavaScript to enhance the Facebook Messenger and Kintone integration?
Yes, Latenode allows you to use JavaScript for complex transformations and custom logic within your Facebook Messenger and Kintone workflows.
Are there any limitations to the Facebook Messenger and Kintone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by the Facebook Messenger API may affect high-volume workflows.
- Complex data transformations might require JavaScript knowledge.
- File attachments from Messenger may require additional parsing steps.