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Automatically route Facebook Messenger leads into Moxie to engage them with personalized support. Latenode’s visual editor and affordable execution costs enable you to customize lead qualification and automate follow-ups via API and JavaScript.
Connect Facebook Messenger and Moxie in minutes with Latenode.
Create Facebook Messenger to Moxie workflow
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Create a New Scenario to Connect Facebook Messenger and Moxie
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Moxie will be your first step. To do this, click "Choose an app," find Facebook Messenger or Moxie, and select the appropriate trigger to start the scenario.
Add the Facebook Messenger Node
Select the Facebook Messenger node from the app selection panel on the right.
Facebook Messenger
Configure the Facebook Messenger
Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Moxie Node
Next, click the plus (+) icon on the Facebook Messenger node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.
Facebook Messenger
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Moxie
Authenticate Moxie
Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.
Configure the Facebook Messenger and Moxie Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Messenger and Moxie Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Moxie
Trigger on Webhook
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Facebook Messenger
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Facebook Messenger, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Messenger and Moxie integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Facebook Messenger + Moxie + Zendesk: When a new message is received in Facebook Messenger, search for existing clients in Moxie using the sender's information. If a client is found, create a Zendesk ticket to track the conversation and any resulting issues.
Moxie + Facebook Messenger + Slack: When a new client is created in Moxie, search for a corresponding user in Facebook Messenger. If a user is found, send a Slack alert to a specified channel with the client's information and a link to their Messenger profile.
About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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How can I connect my Facebook Messenger account to Moxie using Latenode?
To connect your Facebook Messenger account to Moxie on Latenode, follow these steps:
Can I automatically forward urgent Facebook Messenger inquiries to Moxie?
Yes, you can! Latenode's visual editor makes it simple to route messages based on keywords or sentiment, ensuring critical issues get immediate attention in Moxie.
What types of tasks can I perform by integrating Facebook Messenger with Moxie?
Integrating Facebook Messenger with Moxie allows you to perform various tasks, including:
How can I use Facebook Messenger data to improve my Moxie reporting?
Latenode lets you easily map Facebook Messenger data fields to Moxie, providing richer context for support reports and insights.
Are there any limitations to the Facebook Messenger and Moxie integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: