How to connect Facebook Messenger and Shippo
Create a New Scenario to Connect Facebook Messenger and Shippo
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Shippo will be your first step. To do this, click "Choose an app," find Facebook Messenger or Shippo, and select the appropriate trigger to start the scenario.

Add the Facebook Messenger Node
Select the Facebook Messenger node from the app selection panel on the right.


Facebook Messenger

Configure the Facebook Messenger
Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Shippo Node
Next, click the plus (+) icon on the Facebook Messenger node, select Shippo from the list of available apps, and choose the action you need from the list of nodes within Shippo.


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Shippo

Authenticate Shippo
Now, click the Shippo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shippo settings. Authentication allows you to use Shippo through Latenode.
Configure the Facebook Messenger and Shippo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Messenger and Shippo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Shippo
Trigger on Webhook
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Facebook Messenger
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Facebook Messenger, Shippo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Messenger and Shippo integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Shippo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Facebook Messenger and Shippo
Shippo + Google Sheets + Facebook Messenger: When a new shipping label is created in Shippo, the shipping details are added to a Google Sheet. A message is then sent via Facebook Messenger to the customer with the tracking information.
Shopify + Shippo + Facebook Messenger: When a new paid order is placed in Shopify, the Shippo platform is used to find related shipping label information and send a Facebook Messenger message to the customer, providing them with the tracking details.
Facebook Messenger and Shippo integration alternatives

About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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About Shippo
Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.
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See how Latenode works
FAQ Facebook Messenger and Shippo
How can I connect my Facebook Messenger account to Shippo using Latenode?
To connect your Facebook Messenger account to Shippo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Facebook Messenger and click on "Connect".
- Authenticate your Facebook Messenger and Shippo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Shippo labels from Messenger orders?
Yes, you can! Latenode lets you automate label creation based on incoming Messenger orders. Enjoy faster fulfillment and error-free shipping workflows with our visual builder and flexible logic.
What types of tasks can I perform by integrating Facebook Messenger with Shippo?
Integrating Facebook Messenger with Shippo allows you to perform various tasks, including:
- Automatically create shipping labels when a customer places an order via Messenger.
- Send shipment tracking updates to customers through Facebook Messenger.
- Create new Shippo orders from Facebook Messenger inquiries.
- Update order status in Shippo based on Messenger interactions.
- Receive notifications in Messenger for Shippo shipping exceptions or errors.
How secure is my Facebook Messenger data when using Latenode?
Latenode uses industry-standard encryption and security protocols to protect your data during transit and at rest. Your privacy is our priority.
Are there any limitations to the Facebook Messenger and Shippo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows might require some JavaScript coding for advanced customization.
- Rate limits imposed by Facebook Messenger and Shippo APIs may affect high-volume usage.
- Real-time updates depend on the reliability of both Facebook Messenger and Shippo API services.