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Log leads from Facebook directly to CloudTalk, and build customized call campaigns using Latenode’s visual editor. Affordably scale your outreach with API integrations and JavaScript blocks.
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Create a New Scenario to Connect Facebook and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook or CloudTalk will be your first step. To do this, click "Choose an app," find Facebook or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Facebook Node
Select the Facebook node from the app selection panel on the right.
Configure the Facebook
Click on the Facebook node to configure it. You can modify the Facebook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Facebook node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Facebook and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Facebook, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook and CloudTalk integration works as expected. Depending on your setup, data should flow between Facebook and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Facebook + CloudTalk + Slack: When a new call is received in CloudTalk, the system checks if it originated from a Facebook lead. If so, a message is sent to a designated Slack channel containing relevant lead information for the sales team.
CloudTalk + Facebook + Zoho CRM: When a new call is logged in CloudTalk, it is recorded as an activity in Zoho CRM. This information is used to update customer Facebook ad targeting based on call outcomes and interactions.
About Facebook
Automate Facebook posting/engagement within Latenode workflows. Use it to monitor brand mentions, post content, or gather lead data automatically. Connect Facebook to other apps, like CRMs or data warehouses, to streamline social media management. Latenode's visual editor lets you design flexible scenarios without code, and its scaling architecture handles high volumes.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Facebook account to CloudTalk using Latenode?
To connect your Facebook account to CloudTalk on Latenode, follow these steps:
Can I automatically update CloudTalk contacts from Facebook Lead Ads?
Yes, you can! Latenode's visual editor makes it easy to map data and trigger updates instantly. Keep your CloudTalk contacts current and improve customer interaction.
What types of tasks can I perform by integrating Facebook with CloudTalk?
Integrating Facebook with CloudTalk allows you to perform various tasks, including:
How can I use AI to analyze Facebook comments within Latenode flows?
Use Latenode's AI block to analyze sentiment, extract keywords, and route insights to CloudTalk for immediate agent action or reporting.
Are there any limitations to the Facebook and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: