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How to connect Facebook and Delighted
Create a New Scenario to Connect Facebook and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook or Delighted will be your first step. To do this, click "Choose an app," find Facebook or Delighted, and select the appropriate trigger to start the scenario.
Add the Facebook Node
Select the Facebook node from the app selection panel on the right.
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Configure the Facebook
Click on the Facebook node to configure it. You can modify the Facebook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Facebook node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Facebook and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Facebook, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook and Delighted integration works as expected. Depending on your setup, data should flow between Facebook and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Facebook and Delighted
Delighted + Slack: When a new negative response is received in Delighted, a message is sent to a designated Slack channel to alert the team about potentially problematic ads campaigns, prompting a review.
Delighted + Zendesk + Facebook: When Delighted receives a negative survey response, a Zendesk ticket is created to address the issue. A follow-up message is then sent to the user via Facebook Messenger to let them know their feedback is being addressed.
Facebook and Delighted integration alternatives
About Facebook
Automate Facebook posting/engagement within Latenode workflows. Use it to monitor brand mentions, post content, or gather lead data automatically. Connect Facebook to other apps, like CRMs or data warehouses, to streamline social media management. Latenode's visual editor lets you design flexible scenarios without code, and its scaling architecture handles high volumes.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
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FAQ Facebook and Delighted
How can I connect my Facebook account to Delighted using Latenode?
To connect your Facebook account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Facebook and click on "Connect".
- Authenticate your Facebook and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Delighted surveys from Facebook Lead Ads?
Yes, you can! Latenode's visual editor makes it simple to trigger Delighted surveys whenever a new lead is captured via Facebook Lead Ads, ensuring prompt feedback collection. Leverage flexible logic & AI.
What types of tasks can I perform by integrating Facebook with Delighted?
Integrating Facebook with Delighted allows you to perform various tasks, including:
- Automatically send Delighted surveys to new Facebook leads.
- Update Facebook ad campaigns based on Delighted survey responses.
- Create custom audiences in Facebook based on Delighted feedback.
- Send internal notifications based on Delighted NPS scores.
- Analyze sentiment from Facebook comments and trigger surveys.
HowsecureistheFacebookintegrationwithDelightedonLatenode?
Latenode uses secure OAuth authentication. Data transmission is encrypted, and Latenode adheres to industry best practices for data security and privacy.
Are there any limitations to the Facebook and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Facebook API rate limits may affect the frequency of data retrieval.
- Delighted's API limits the number of surveys that can be sent per month.
- Custom JavaScript code requires technical knowledge.
