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Automatically trigger Delighted surveys based on user data changes in Fauna, gaining immediate feedback. Latenode's visual editor and affordable execution-based pricing make it easier and cheaper to fine-tune customer satisfaction at scale.
Connect Fauna and Delighted in minutes with Latenode.
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Create a New Scenario to Connect Fauna and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Fauna, triggered by another scenario, or executed manually (for testing purposes). In most cases, Fauna or Delighted will be your first step. To do this, click "Choose an app," find Fauna or Delighted, and select the appropriate trigger to start the scenario.
Add the Fauna Node
Select the Fauna node from the app selection panel on the right.
Fauna
Add the Delighted Node
Next, click the plus (+) icon on the Fauna node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Fauna
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Fauna and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Fauna and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Fauna
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Fauna, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Fauna and Delighted integration works as expected. Depending on your setup, data should flow between Fauna and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Fauna + Slack: When a new negative response is received in Delighted, customer data is retrieved from Fauna using the respondent's email. A notification is then sent to a Slack channel with the feedback and customer information, enabling immediate follow-up.
Delighted + Fauna + Zendesk: When negative feedback is submitted in Delighted, customer data is retrieved from Fauna using the respondent's email. A Zendesk ticket is created, pre-populated with the customer data and survey response, facilitating efficient support.
About Fauna
Use Fauna in Latenode to build scalable, globally distributed data workflows. Automate user authentication or financial data handling with Fauna's ACID compliance. Integrate it into visual flows for real-time updates and simplified data consistency across all your connected apps.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my Fauna account to Delighted using Latenode?
To connect your Fauna account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on database updates?
Yes, you can! Latenode allows you to trigger Delighted surveys based on Fauna database updates. This real-time feedback loop, enhanced by Latenode's no-code logic, improves customer satisfaction and data accuracy.
What types of tasks can I perform by integrating Fauna with Delighted?
Integrating Fauna with Delighted allows you to perform various tasks, including:
How secure is my Fauna data when using Latenode?
Latenode uses secure protocols for data transmission and storage, ensuring that your Fauna data remains protected throughout the integration process.
Are there any limitations to the Fauna and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: