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How to connect Feedly and Intercom
Create a New Scenario to Connect Feedly and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Feedly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Feedly or Intercom will be your first step. To do this, click "Choose an app," find Feedly or Intercom, and select the appropriate trigger to start the scenario.
Add the Feedly Node
Select the Feedly node from the app selection panel on the right.
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Add the Intercom Node
Next, click the plus (+) icon on the Feedly node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
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Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Feedly and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Feedly and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Feedly, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Feedly and Intercom integration works as expected. Depending on your setup, data should flow between Feedly and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Feedly and Intercom
Feedly + Intercom + Slack: When a new article appears in a Feedly feed, a note is added to Intercom for customer support awareness, and a notification is sent to a designated Slack channel to inform the team.
Intercom + Feedly + Google Sheets: When a new conversation is started in Intercom, search for related Feedly articles and log user feedback along with the article details to a Google Sheet for analysis.
Feedly and Intercom integration alternatives
About Feedly
Aggregate and filter Feedly articles within Latenode to automate content-driven workflows. Track brand mentions, industry trends, or competitor activity, then instantly trigger actions like posting to social media, updating databases, or notifying teams—all based on custom rules and logic.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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FAQ Feedly and Intercom
How can I connect my Feedly account to Intercom using Latenode?
To connect your Feedly account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Feedly and click on "Connect".
- Authenticate your Feedly and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Intercom conversations from Feedly articles?
Yes, you can! Latenode enables automated workflows, instantly turning relevant Feedly articles into actionable Intercom conversations, streamlining your team's response and engagement.
What types of tasks can I perform by integrating Feedly with Intercom?
Integrating Feedly with Intercom allows you to perform various tasks, including:
- Create Intercom leads from users who engage with specific Feedly articles.
- Send personalized Intercom messages based on trending topics in Feedly.
- Update Intercom user tags based on Feedly content consumption.
- Share relevant Feedly articles with Intercom users via targeted campaigns.
- Trigger internal Intercom notifications for critical industry news in Feedly.
How do I filter Feedly articles before sending data to Intercom?
Latenode's filtering options allow precise control over which Feedly articles trigger Intercom actions, ensuring relevance and preventing information overload.
Are there any limitations to the Feedly and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Feedly and Intercom may affect high-volume workflows.
- Historical Feedly data prior to integration setup is not automatically synced.
- Complex data transformations may require custom JavaScript code.
