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How to connect Feedly and LiveChat
Create a New Scenario to Connect Feedly and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Feedly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Feedly or LiveChat will be your first step. To do this, click "Choose an app," find Feedly or LiveChat, and select the appropriate trigger to start the scenario.
Add the Feedly Node
Select the Feedly node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Feedly node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Feedly and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Feedly and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Feedly, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Feedly and LiveChat integration works as expected. Depending on your setup, data should flow between Feedly and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Feedly and LiveChat
Feedly + LiveChat + Slack: When a new article appears in a Feedly feed, share a summary of the article in a LiveChat conversation. Simultaneously, send a notification about the new article to a dedicated Slack channel.
LiveChat + Feedly + Google Sheets: Log incoming customer questions from LiveChat into a Google Sheet. Find relevant articles from Feedly based on keywords extracted from the LiveChat question and store those articles in the same Google Sheet row for context and improved analysis.
Feedly and LiveChat integration alternatives
About Feedly
Aggregate and filter Feedly articles within Latenode to automate content-driven workflows. Track brand mentions, industry trends, or competitor activity, then instantly trigger actions like posting to social media, updating databases, or notifying teams—all based on custom rules and logic.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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FAQ Feedly and LiveChat
How can I connect my Feedly account to LiveChat using Latenode?
To connect your Feedly account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Feedly and click on "Connect".
- Authenticate your Feedly and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send trending Feedly articles to LiveChat agents?
Yes, you can! Latenode allows you to automatically share relevant Feedly content directly in LiveChat, equipping your agents with valuable information and saving them research time.
What types of tasks can I perform by integrating Feedly with LiveChat?
Integrating Feedly with LiveChat allows you to perform various tasks, including:
- Automatically notify agents of high-impact articles.
- Share industry news with customers in real-time.
- Create a searchable archive of relevant articles.
- Escalate customer requests based on Feedly trends.
- Trigger automated responses based on specific keywords.
How can I filter Feedly articles before sending them to LiveChat?
Use Latenode's filtering options! Filter by keywords, sources, or categories to ensure agents only receive the most relevant Feedly articles.
Are there any limitations to the Feedly and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Feedly and LiveChat may affect workflow speed.
- Complex data transformations might require JavaScript knowledge.
- Historical data from Feedly prior to integration isn't accessible.
