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Connect Fibery with CloudTalk to automate task creation based on call outcomes. Latenode's visual editor makes it easier to customize these workflows, add complex logic with JavaScript, and scale affordably.
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Create Fibery to CloudTalk workflow
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Create a New Scenario to Connect Fibery and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Fibery, triggered by another scenario, or executed manually (for testing purposes). In most cases, Fibery or CloudTalk will be your first step. To do this, click "Choose an app," find Fibery or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Fibery Node
Select the Fibery node from the app selection panel on the right.
Fibery
Add the CloudTalk Node
Next, click the plus (+) icon on the Fibery node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Fibery
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Fibery and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Fibery and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Fibery
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Fibery, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Fibery and CloudTalk integration works as expected. Depending on your setup, data should flow between Fibery and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Fibery + CloudTalk + Slack: When a new high-priority bug is created in Fibery, CloudTalk initiates a call to the engineer on call, and a message is posted to a dedicated Slack channel to notify the team.
CloudTalk + Fibery + Google Sheets: Every time a new call is registered in CloudTalk, its details are logged into both Fibery as a new entity and Google Sheets as a new row, for comprehensive reporting and analysis of customer interactions.
About Fibery
Sync Fibery's structured data—tasks, projects, wikis—into Latenode for automated workflows. Trigger actions like sending notifications on status changes or updating other tools. Latenode adds logic and integrations Fibery lacks, building complex flows with no code. Automate cross-functional workflows beyond Fibery's native capabilities.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Fibery account to CloudTalk using Latenode?
To connect your Fibery account to CloudTalk on Latenode, follow these steps:
Can I create Fibery tasks from new CloudTalk calls?
Yes, you can! Latenode's visual builder makes this easy. Automatically create Fibery tasks for each new CloudTalk call to track follow-ups and improve team collaboration.
What types of tasks can I perform by integrating Fibery with CloudTalk?
Integrating Fibery with CloudTalk allows you to perform various tasks, including:
Can I use JavaScript code to transform Fibery data in Latenode?
Yes, you can use JavaScript blocks in Latenode to manipulate Fibery data before passing it to CloudTalk, enabling advanced customization.
Are there any limitations to the Fibery and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: