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Automatically trigger personalized SMS campaigns in FireText based on Customer.io events. Latenode's visual editor and affordable execution pricing makes this easier and more scalable than ever, especially when adding custom logic or JavaScript.
Connect FireText and Customer.io in minutes with Latenode.
Create FireText to Customer.io workflow
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Create a New Scenario to Connect FireText and Customer.io
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a FireText, triggered by another scenario, or executed manually (for testing purposes). In most cases, FireText or Customer.io will be your first step. To do this, click "Choose an app," find FireText or Customer.io, and select the appropriate trigger to start the scenario.
Add the FireText Node
Select the FireText node from the app selection panel on the right.
FireText
Configure the FireText
Click on the FireText node to configure it. You can modify the FireText URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Customer.io Node
Next, click the plus (+) icon on the FireText node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.
FireText
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Customer.io
Authenticate Customer.io
Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.
Configure the FireText and Customer.io Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the FireText and Customer.io Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Customer.io
Trigger on Webhook
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FireText
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring FireText, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the FireText and Customer.io integration works as expected. Depending on your setup, data should flow between FireText and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
FireText + Customer.io + Google Sheets: When a new message is received via FireText, the customer's information is updated or created in Customer.io, and the message details are logged into a Google Sheet for reporting.
FireText + Customer.io + Slack: When a new message is received via FireText, the customer's information is updated or created in Customer.io. If the message contains negative keywords, a notification is sent to a Slack channel to alert support about the high-value customer.
About FireText
Use FireText in Latenode to automate SMS sending and verification. Trigger texts based on events, like new orders or form submissions. Perfect for OTP, alerts, and marketing campaigns. Integrate with databases and CRMs, adding conditional logic and custom scripts for tailored messaging inside scalable Latenode flows.
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About Customer.io
Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.
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How can I connect my FireText account to Customer.io using Latenode?
To connect your FireText account to Customer.io on Latenode, follow these steps:
Can I trigger personalized Customer.io campaigns from FireText SMS?
Yes, with Latenode you can! Trigger campaigns based on FireText keywords, enhancing personalization and engagement by connecting SMS interactions directly to Customer.io workflows.
What types of tasks can I perform by integrating FireText with Customer.io?
Integrating FireText with Customer.io allows you to perform various tasks, including:
What FireText data can I access through Latenode workflows?
Through Latenode, access FireText message content, sender details, delivery status, and custom fields to enrich Customer.io data and trigger automations.
Are there any limitations to the FireText and Customer.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: