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Automatically trigger targeted Delighted surveys after FireText SMS interactions in Latenode. Refine customer feedback loops with flexible, low-code logic, and scale affordably by paying only for execution time.
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FireText
Delighted
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Create a New Scenario to Connect FireText and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a FireText, triggered by another scenario, or executed manually (for testing purposes). In most cases, FireText or Delighted will be your first step. To do this, click "Choose an app," find FireText or Delighted, and select the appropriate trigger to start the scenario.
Add the FireText Node
Select the FireText node from the app selection panel on the right.
FireText
Configure the FireText
Click on the FireText node to configure it. You can modify the FireText URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the FireText node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
FireText
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the FireText and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the FireText and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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FireText
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring FireText, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the FireText and Delighted integration works as expected. Depending on your setup, data should flow between FireText and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + FireText + Slack: When a new response is received in Delighted, the automation checks if the response indicates low satisfaction. If so, a message is sent via Slack to a designated channel to alert the team.
Delighted + FireText + Google Sheets: When a new response is received in Delighted, the survey data is added to a Google Sheet. Based on the survey score, a thank you message is sent via FireText to the survey respondent.
About FireText
Use FireText in Latenode to automate SMS sending and verification. Trigger texts based on events, like new orders or form submissions. Perfect for OTP, alerts, and marketing campaigns. Integrate with databases and CRMs, adding conditional logic and custom scripts for tailored messaging inside scalable Latenode flows.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my FireText account to Delighted using Latenode?
To connect your FireText account to Delighted on Latenode, follow these steps:
Can I trigger surveys after FireText appointment reminders?
Yes, you can! Latenode’s visual editor simplifies building this automation. Automatically trigger Delighted surveys after FireText sends appointment reminders, boosting feedback collection.
What types of tasks can I perform by integrating FireText with Delighted?
Integrating FireText with Delighted allows you to perform various tasks, including:
Can I use JavaScript to manipulate data between FireText and Delighted?
Yes! Latenode allows you to use JavaScript to transform data, adding advanced logic between FireText and Delighted workflows for tailored automation.
Are there any limitations to the FireText and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: