FireText and OpenPhone Integration

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Sync FireText SMS campaigns with OpenPhone for automated follow-ups and personalized support. Latenode’s visual editor makes complex messaging workflows simple, plus you can use JavaScript for total control and lower costs thanks to pay-by-execution pricing.

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FireText

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect FireText and OpenPhone

Create a New Scenario to Connect FireText and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a FireText, triggered by another scenario, or executed manually (for testing purposes). In most cases, FireText or OpenPhone will be your first step. To do this, click "Choose an app," find FireText or OpenPhone, and select the appropriate trigger to start the scenario.

Add the FireText Node

Select the FireText node from the app selection panel on the right.

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Configure the FireText

Click on the FireText node to configure it. You can modify the FireText URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the FireText node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Sign In

Run node once

Configure the FireText and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the FireText and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring FireText, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the FireText and OpenPhone integration works as expected. Depending on your setup, data should flow between FireText and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect FireText and OpenPhone

FireText + OpenPhone + Google Sheets: When a new message is received in FireText, the automation retrieves the contact's information from OpenPhone. It then logs the message content and phone number into a Google Sheet for record-keeping and analysis.

OpenPhone + FireText + Slack: When a new call is missed in OpenPhone, this automation sends a Slack alert to a specified channel. It then automatically sends a follow-up SMS message via FireText to the missed caller.

FireText and OpenPhone integration alternatives

About FireText

Use FireText in Latenode to automate SMS sending and verification. Trigger texts based on events, like new orders or form submissions. Perfect for OTP, alerts, and marketing campaigns. Integrate with databases and CRMs, adding conditional logic and custom scripts for tailored messaging inside scalable Latenode flows.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ FireText and OpenPhone

How can I connect my FireText account to OpenPhone using Latenode?

To connect your FireText account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select FireText and click on "Connect".
  • Authenticate your FireText and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger OpenPhone calls from new FireText messages?

Yes, with Latenode, you can easily trigger OpenPhone calls when new messages arrive in FireText. This helps streamline your customer communication based on SMS triggers.

What types of tasks can I perform by integrating FireText with OpenPhone?

Integrating FireText with OpenPhone allows you to perform various tasks, including:

  • Automatically create OpenPhone contacts from new FireText subscribers.
  • Log FireText SMS conversations as notes in OpenPhone.
  • Send FireText messages when a new call is received in OpenPhone.
  • Update OpenPhone contact details based on FireText replies.
  • Trigger FireText SMS campaigns based on OpenPhone call outcomes.

How does Latenode handle FireText message formatting?

Latenode supports various FireText message formats. Use JavaScript blocks for advanced formatting before sending via OpenPhone.

Are there any limitations to the FireText and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex FireText templates may require custom JavaScript for full compatibility.
  • Rate limits for both FireText and OpenPhone apply based on your account plans.
  • Real-time synchronization depends on the polling interval you configure.

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