How to connect Follow Up Boss and Delighted
Create a New Scenario to Connect Follow Up Boss and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Follow Up Boss, triggered by another scenario, or executed manually (for testing purposes). In most cases, Follow Up Boss or Delighted will be your first step. To do this, click "Choose an app," find Follow Up Boss or Delighted, and select the appropriate trigger to start the scenario.

Add the Follow Up Boss Node
Select the Follow Up Boss node from the app selection panel on the right.


Follow Up Boss

Configure the Follow Up Boss
Click on the Follow Up Boss node to configure it. You can modify the Follow Up Boss URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Follow Up Boss node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.


Follow Up Boss
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Delighted

Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Follow Up Boss and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Follow Up Boss and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Follow Up Boss
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Follow Up Boss, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Follow Up Boss and Delighted integration works as expected. Depending on your setup, data should flow between Follow Up Boss and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Follow Up Boss and Delighted
Delighted + Follow Up Boss + Slack: When a new negative response is received in Delighted, the automation finds the person in Follow Up Boss and sends a Slack message to notify the team about the negative feedback, so they can follow up.
Delighted + Follow Up Boss + Gmail: When new positive feedback is received in Delighted, the automation finds the person in Follow Up Boss and sends a personalized thank you email from Gmail using the person's details from Follow Up Boss.
Follow Up Boss and Delighted integration alternatives

About Follow Up Boss
Sync Follow Up Boss with Latenode to automate lead management. Trigger custom actions based on lead stages or properties. Update FUB contacts from other apps, create tasks, or send automated follow-ups. Latenode adds flexible logic, data transformations, and multi-app workflows for smarter real estate automation.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ Follow Up Boss and Delighted
How can I connect my Follow Up Boss account to Delighted using Latenode?
To connect your Follow Up Boss account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Follow Up Boss and click on "Connect".
- Authenticate your Follow Up Boss and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on deal stage changes?
Yes, you can! Use Latenode to automatically trigger Delighted surveys when a deal reaches a specific stage in Follow Up Boss, ensuring timely feedback and improving customer experience.
What types of tasks can I perform by integrating Follow Up Boss with Delighted?
Integrating Follow Up Boss with Delighted allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after a deal closes.
- Update contact information in Follow Up Boss based on survey responses.
- Create tasks in Follow Up Boss for negative feedback received in Delighted.
- Track survey response rates alongside deal performance metrics.
- Personalize follow-up communication based on customer sentiment analysis.
How can I use JavaScript with Follow Up Boss on Latenode?
Leverage Latenode's JavaScript blocks to manipulate Follow Up Boss data, create custom calculations, and tailor the integration to fit unique workflow needs.
Are there any limitations to the Follow Up Boss and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data syncing beyond a certain timeframe may require custom configuration.
- Complex conditional logic may benefit from using JavaScript for advanced customization.
- The number of surveys sent per month depends on your Delighted subscription plan.