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Automatically trigger CloudTalk calls or SMS based on Formaloo form submissions, enriching customer data instantly. Latenode's visual editor and affordable pricing let you build complex qualification and follow-up flows without code, scaling customer engagement with ease.
Connect Formaloo and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Formaloo and CloudTalk
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Formaloo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Formaloo or CloudTalk will be your first step. To do this, click "Choose an app," find Formaloo or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Formaloo Node
Select the Formaloo node from the app selection panel on the right.
Formaloo
Configure the Formaloo
Click on the Formaloo node to configure it. You can modify the Formaloo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Formaloo node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Formaloo
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Formaloo and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Formaloo and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Formaloo
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Formaloo, CloudTalk, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Formaloo and CloudTalk integration works as expected. Depending on your setup, data should flow between Formaloo and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Formaloo + CloudTalk + Slack: When a customer submits feedback via Formaloo, a new activity is created in CloudTalk to follow up on the feedback. The support team is notified in Slack with details of the new activity.
CloudTalk + Formaloo + Google Sheets: When a new call is received in CloudTalk, the call details are logged to Google Sheets. After logging the call details, a customer satisfaction survey is sent to the customer via Formaloo.
About Formaloo
Use Formaloo in Latenode to build forms and surveys, then automate follow-up tasks. Capture data via Formaloo and trigger workflows to update databases, send personalized emails, or create support tickets. Automate form-based data entry, reducing manual work. Using Latenode adds logic, integrations, and scheduling that Formaloo alone can't handle.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Formaloo account to CloudTalk using Latenode?
To connect your Formaloo account to CloudTalk on Latenode, follow these steps:
Can I trigger CloudTalk calls from new Formaloo submissions?
Yes, with Latenode! Automatically trigger CloudTalk calls when new entries are submitted in Formaloo. Use Latenode's advanced logic for custom routing and immediate customer engagement.
What types of tasks can I perform by integrating Formaloo with CloudTalk?
Integrating Formaloo with CloudTalk allows you to perform various tasks, including:
How does Latenode handle data transformations between Formaloo and CloudTalk?
Latenode uses built-in data transformation tools, JavaScript blocks, and AI to ensure seamless data mapping and conversion between Formaloo and CloudTalk fields.
Are there any limitations to the Formaloo and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: