Formaloo and CloudTalk Integration

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Automatically trigger CloudTalk calls or SMS based on Formaloo form submissions, enriching customer data instantly. Latenode's visual editor and affordable pricing let you build complex qualification and follow-up flows without code, scaling customer engagement with ease.

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Formaloo

CloudTalk

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Formaloo and CloudTalk

Create a New Scenario to Connect Formaloo and CloudTalk

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Formaloo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Formaloo or CloudTalk will be your first step. To do this, click "Choose an app," find Formaloo or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Formaloo Node

Select the Formaloo node from the app selection panel on the right.

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Formaloo

Configure the Formaloo

Click on the Formaloo node to configure it. You can modify the Formaloo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Formaloo

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Run node once

Add the CloudTalk Node

Next, click the plus (+) icon on the Formaloo node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk

Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.

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Configure the Formaloo and CloudTalk Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Formaloo and CloudTalk Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Formaloo, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Formaloo and CloudTalk integration works as expected. Depending on your setup, data should flow between Formaloo and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Formaloo and CloudTalk

Formaloo + CloudTalk + Slack: When a customer submits feedback via Formaloo, a new activity is created in CloudTalk to follow up on the feedback. The support team is notified in Slack with details of the new activity.

CloudTalk + Formaloo + Google Sheets: When a new call is received in CloudTalk, the call details are logged to Google Sheets. After logging the call details, a customer satisfaction survey is sent to the customer via Formaloo.

Formaloo and CloudTalk integration alternatives

About Formaloo

Use Formaloo in Latenode to build forms and surveys, then automate follow-up tasks. Capture data via Formaloo and trigger workflows to update databases, send personalized emails, or create support tickets. Automate form-based data entry, reducing manual work. Using Latenode adds logic, integrations, and scheduling that Formaloo alone can't handle.

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

See how Latenode works

FAQ Formaloo and CloudTalk

How can I connect my Formaloo account to CloudTalk using Latenode?

To connect your Formaloo account to CloudTalk on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Formaloo and click on "Connect".
  • Authenticate your Formaloo and CloudTalk accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger CloudTalk calls from new Formaloo submissions?

Yes, with Latenode! Automatically trigger CloudTalk calls when new entries are submitted in Formaloo. Use Latenode's advanced logic for custom routing and immediate customer engagement.

What types of tasks can I perform by integrating Formaloo with CloudTalk?

Integrating Formaloo with CloudTalk allows you to perform various tasks, including:

  • Create CloudTalk contacts from new Formaloo form submissions.
  • Send personalized SMS messages via CloudTalk upon form submission.
  • Update Formaloo entries based on CloudTalk call outcomes.
  • Log CloudTalk call details within a designated Formaloo form.
  • Trigger automated follow-up emails via other apps based on call data.

How does Latenode handle data transformations between Formaloo and CloudTalk?

Latenode uses built-in data transformation tools, JavaScript blocks, and AI to ensure seamless data mapping and conversion between Formaloo and CloudTalk fields.

Are there any limitations to the Formaloo and CloudTalk integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data structures in Formaloo may require custom JavaScript transformations.
  • CloudTalk's API rate limits can impact the speed of high-volume data processing.
  • Real-time data synchronization is subject to the API availability of both platforms.

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