How to connect Formaloo and Zoho Desk
Create a New Scenario to Connect Formaloo and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Formaloo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Formaloo or Zoho Desk will be your first step. To do this, click "Choose an app," find Formaloo or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Formaloo Node
Select the Formaloo node from the app selection panel on the right.

Formaloo
Configure the Formaloo
Click on the Formaloo node to configure it. You can modify the Formaloo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Formaloo node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Formaloo and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Formaloo and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Formaloo
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Formaloo, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Formaloo and Zoho Desk integration works as expected. Depending on your setup, data should flow between Formaloo and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Formaloo and Zoho Desk
Formaloo + Zoho Desk + Slack: When a new row is added in Formaloo (e.g., a support request form submission), a new ticket is created in Zoho Desk. Subsequently, a message is sent to a designated Slack channel to notify the team about the new ticket.
Zoho Desk + Formaloo + Google Sheets: When a new ticket comment is added in Zoho Desk, search for the ticket's related form in Formaloo. If found, add a new row to a Google Sheet with the ticket details and the linked Formaloo data for tracking customer feedback and ticket resolution.
Formaloo and Zoho Desk integration alternatives
About Formaloo
Use Formaloo in Latenode to build forms and surveys, then automate follow-up tasks. Capture data via Formaloo and trigger workflows to update databases, send personalized emails, or create support tickets. Automate form-based data entry, reducing manual work. Using Latenode adds logic, integrations, and scheduling that Formaloo alone can't handle.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Formaloo and Zoho Desk
How can I connect my Formaloo account to Zoho Desk using Latenode?
To connect your Formaloo account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Formaloo and click on "Connect".
- Authenticate your Formaloo and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from Formaloo form submissions?
Yes, you can! Latenode allows automated ticket creation from form entries, streamlining support workflows. Plus, you can enrich data using AI and custom JavaScript for advanced routing.
What types of tasks can I perform by integrating Formaloo with Zoho Desk?
Integrating Formaloo with Zoho Desk allows you to perform various tasks, including:
- Create new Zoho Desk tickets from Formaloo form submissions.
- Update ticket properties in Zoho Desk based on Formaloo data.
- Send customized email notifications from Zoho Desk based on form data.
- Analyze customer satisfaction scores from Formaloo within Zoho Desk.
- Trigger workflows in Latenode based on ticket status changes.
How does Latenode enhance Formaloo data before sending it to Zoho Desk?
Latenode lets you transform Formaloo data via JavaScript, AI, or data mapping to ensure it perfectly matches Zoho Desk's ticket structure.
Are there any limitations to the Formaloo and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript coding.
- Real-time data synchronization depends on the API limits of both services.
- File attachments larger than 10MB may experience processing delays.