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How to connect Formsite and Delighted
Create a New Scenario to Connect Formsite and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Formsite, triggered by another scenario, or executed manually (for testing purposes). In most cases, Formsite or Delighted will be your first step. To do this, click "Choose an app," find Formsite or Delighted, and select the appropriate trigger to start the scenario.
Add the Formsite Node
Select the Formsite node from the app selection panel on the right.
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Configure the Formsite
Click on the Formsite node to configure it. You can modify the Formsite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Formsite node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Formsite and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Formsite and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Delighted
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Formsite, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Formsite and Delighted integration works as expected. Depending on your setup, data should flow between Formsite and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Formsite and Delighted
Formsite + Delighted + Slack: When a new form is submitted in Formsite, a customer satisfaction survey is sent via Delighted. If the survey response indicates a low score, a notification is sent to a designated Slack channel.
Delighted + Formsite + Google Sheets: When a new response is received in Delighted, and the score is below a defined threshold, the corresponding information from the original Formsite submission is retrieved and added as a new row in Google Sheets for review and follow-up.
Formsite and Delighted integration alternatives
About Formsite
Formsite form data becomes actionable in Latenode. Automatically process submissions: validate, filter, and route info to databases, CRMs, or other apps. Trigger follow-up emails or create tasks based on form responses. Enhance data with AI and custom JS logic inside Latenode for efficient workflows.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Formsite and Delighted
How can I connect my Formsite account to Delighted using Latenode?
To connect your Formsite account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Formsite and click on "Connect".
- Authenticate your Formsite and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after form submissions?
Yes, you can! Latenode enables real-time triggers. Automatically send Delighted surveys upon Formsite submission, gathering feedback instantly to improve your processes.
What types of tasks can I perform by integrating Formsite with Delighted?
Integrating Formsite with Delighted allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after a form submission.
- Update customer information in Delighted based on Formsite data.
- Trigger internal notifications based on survey responses.
- Segment survey respondents based on form input criteria.
- Analyze survey results and form data to identify trends using AI.
How easily can I filter data from Formsite before sending to Delighted?
Latenode's visual editor lets you apply filters and custom logic using no-code blocks or JavaScript to precisely control data sent to Delighted.
Are there any limitations to the Formsite and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript or AI steps.
- Rate limits of Formsite and Delighted APIs apply.
- Real-time updates depend on reliable API connections.
