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How to connect Formsite and Userback
Create a New Scenario to Connect Formsite and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Formsite, triggered by another scenario, or executed manually (for testing purposes). In most cases, Formsite or Userback will be your first step. To do this, click "Choose an app," find Formsite or Userback, and select the appropriate trigger to start the scenario.
Add the Formsite Node
Select the Formsite node from the app selection panel on the right.
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Configure the Formsite
Click on the Formsite node to configure it. You can modify the Formsite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Formsite node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Formsite and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Formsite and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Formsite, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Formsite and Userback integration works as expected. Depending on your setup, data should flow between Formsite and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Formsite and Userback
Formsite + Userback + Slack: When a new form result is submitted in Formsite, Userback creates feedback based on the form data. Then, a notification is sent to a Slack channel.
Userback + Formsite + Google Sheets: When new feedback is created in Userback, relevant form data is retrieved from Formsite. This Userback feedback and the Formsite data are then logged into a Google Sheet for analysis.
Formsite and Userback integration alternatives
About Formsite
Formsite form data becomes actionable in Latenode. Automatically process submissions: validate, filter, and route info to databases, CRMs, or other apps. Trigger follow-up emails or create tasks based on form responses. Enhance data with AI and custom JS logic inside Latenode for efficient workflows.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Formsite and Userback
How can I connect my Formsite account to Userback using Latenode?
To connect your Formsite account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Formsite and click on "Connect".
- Authenticate your Formsite and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from Formsite submissions?
Yes, you can! Latenode enables automated ticket creation, triggering Userback tickets directly from Formsite entries. Streamline feedback & address issues faster by instantly routing form data to support.
What types of tasks can I perform by integrating Formsite with Userback?
Integrating Formsite with Userback allows you to perform various tasks, including:
- Create Userback feedback items from new Formsite submissions.
- Update Userback tickets when a Formsite entry is edited.
- Send personalized thank you messages via Userback.
- Track Formsite submission trends within Userback dashboards.
- Trigger custom notifications in Userback based on form data.
HowcanIfilterFormsitesubmissionsbeforecreatingUserbacktickets?
Use Latenode's logic blocks to filter submissions based on criteria like form type or user input. Only relevant submissions trigger Userback ticket creation, avoiding unnecessary noise.
Are there any limitations to the Formsite and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript knowledge.
- Large volumes of form submissions can impact workflow execution time.
- Custom Userback fields require careful mapping from Formsite data.
