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Automatically create Zoho Desk tickets from Formsite submissions. Latenode lets you add custom logic with JavaScript and scale without cost concerns thanks to execution-based pricing.
Connect Formsite and Zoho Desk in minutes with Latenode.
Create Formsite to Zoho Desk workflow
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Create a New Scenario to Connect Formsite and Zoho Desk
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Formsite, triggered by another scenario, or executed manually (for testing purposes). In most cases, Formsite or Zoho Desk will be your first step. To do this, click "Choose an app," find Formsite or Zoho Desk, and select the appropriate trigger to start the scenario.
Add the Formsite Node
Select the Formsite node from the app selection panel on the right.
Formsite
Configure the Formsite
Click on the Formsite node to configure it. You can modify the Formsite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Formsite node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.
Formsite
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Zoho Desk
Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Formsite and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Formsite and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Formsite
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Formsite, Zoho Desk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Formsite and Zoho Desk integration works as expected. Depending on your setup, data should flow between Formsite and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Formsite + Zoho Desk + Slack: When a new form result is submitted in Formsite, a new ticket is created in Zoho Desk. A message is then sent to a Slack channel to notify the support team about the new ticket.
Zoho Desk + Formsite + Google Sheets: When a new ticket comment is added in Zoho Desk, the information, along with any corresponding Formsite feedback, is logged into a Google Sheet for customer satisfaction tracking.
About Formsite
Formsite form data becomes actionable in Latenode. Automatically process submissions: validate, filter, and route info to databases, CRMs, or other apps. Trigger follow-up emails or create tasks based on form responses. Enhance data with AI and custom JS logic inside Latenode for efficient workflows.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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How can I connect my Formsite account to Zoho Desk using Latenode?
To connect your Formsite account to Zoho Desk on Latenode, follow these steps:
Can I automatically create Zoho Desk tickets from Formsite submissions?
Yes, you can! Latenode allows automated ticket creation, instantly turning form submissions into actionable Zoho Desk tickets. Streamline support and improve response times with our visual workflow builder.
What types of tasks can I perform by integrating Formsite with Zoho Desk?
Integrating Formsite with Zoho Desk allows you to perform various tasks, including:
How can I use JavaScript with the Formsite and Zoho Desk integration?
Latenode lets you use JavaScript to transform data, add custom logic, or extend the integration with specific requirements beyond standard field mappings, and customize workflows.
Are there any limitations to the Formsite and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: