How to connect FreshBooks and CloudTalk
Create a New Scenario to Connect FreshBooks and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a FreshBooks, triggered by another scenario, or executed manually (for testing purposes). In most cases, FreshBooks or CloudTalk will be your first step. To do this, click "Choose an app," find FreshBooks or CloudTalk, and select the appropriate trigger to start the scenario.

Add the FreshBooks Node
Select the FreshBooks node from the app selection panel on the right.

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Configure the FreshBooks
Click on the FreshBooks node to configure it. You can modify the FreshBooks URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the FreshBooks node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the FreshBooks and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the FreshBooks and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring FreshBooks, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the FreshBooks and CloudTalk integration works as expected. Depending on your setup, data should flow between FreshBooks and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect FreshBooks and CloudTalk
FreshBooks + Slack: When a new invoice is created in FreshBooks, a notification is sent to a designated Slack channel to alert the sales team, prompting them to follow up with the client.
CloudTalk + HubSpot + FreshBooks: When a new call is made in CloudTalk, an activity is logged in HubSpot. If the call is billable, an invoice is automatically created in FreshBooks.
FreshBooks and CloudTalk integration alternatives
About FreshBooks
Connect FreshBooks to Latenode to automate invoice creation and payment tracking. Trigger actions in other apps (CRM, email) based on FreshBooks events. Centralize accounting data into workflows, use AI to analyze spendings, and get custom notifications – all automated with Latenode's flexible, no-code visual builder.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ FreshBooks and CloudTalk
How can I connect my FreshBooks account to CloudTalk using Latenode?
To connect your FreshBooks account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select FreshBooks and click on "Connect".
- Authenticate your FreshBooks and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create invoices for new CloudTalk calls?
Yes, you can! Latenode allows automating invoice creation in FreshBooks based on CloudTalk call data, saving time and ensuring accurate billing. Leverage no-code blocks and JS for advanced formatting.
What types of tasks can I perform by integrating FreshBooks with CloudTalk?
Integrating FreshBooks with CloudTalk allows you to perform various tasks, including:
- Create FreshBooks invoices from completed CloudTalk call summaries.
- Update client details in FreshBooks after each CloudTalk interaction.
- Log CloudTalk call durations as billable time in FreshBooks.
- Trigger CloudTalk callbacks based on invoice status in FreshBooks.
- Send invoice reminders via CloudTalk SMS.
Can I use JavaScript to customize my FreshBooks data?
Yes! Latenode enables JavaScript code blocks within your flows to transform and format FreshBooks data for advanced integrations.
Are there any limitations to the FreshBooks and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration might require custom scripting.
- Complex custom field mappings need advanced configuration.
- High call volumes may require optimized workflow design.