Freshdesk and Kommo integration
Automate Freshdesk + Kommo workflows
Connect Freshdesk and Kommo to automate customer support workflows, sync tickets with CRM contacts, and streamline lead management across both platforms seamlessly.
Capabilities
Triggers & Actions
Every event and operation available when connecting Freshdesk and Kommo — from both apps.
New Ticket
New Ticket Note
Update Contact
Update Ticket
New Contact
Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
Connect Freshdesk
Authenticate Freshdesk in Latenode's Credentials panel. You'll need access to your Freshdesk account and permissions to create connections.
Connect Kommo
Add Kommo credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Freshdesk + Kommo automation
Choose a trigger and an action to build your workflow.
When this happens in Freshdesk...
...do this in Kommo
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Freshdesk and Kommo. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Freshdesk
Freshdesk is a cloud-based customer support software that enables businesses to manage customer inquiries across multiple channels, including email, phone, chat, and social media. It offers features such as ticketing, automation, knowledge base management, and performance analytics to streamline support operations. With intuitive integrations and customizable workflows, Freshdesk helps teams collaborate efficiently, enhance customer engagement, and improve response times, ensuring a seamless support experience for users.
Learn moreAbout Kommo
Kommo is a powerful sales CRM designed to streamline and enhance your sales processes. It offers robust tools for managing leads, tracking interactions, and automating workflows. With features like pipeline management, conversation tracking across multiple channels, and advanced reporting, Kommo helps teams close deals faster and improve customer relationships. The platform's intuitive interface ensures easy navigation, making it suitable for businesses of all sizes looking to boost their sales efficiency.
Learn moreStart automating Freshdesk + Kommo today
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