How to connect Freshdesk and Realgeeks
Create a New Scenario to Connect Freshdesk and Realgeeks
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Freshdesk, triggered by another scenario, or executed manually (for testing purposes). In most cases, Freshdesk or Realgeeks will be your first step. To do this, click "Choose an app," find Freshdesk or Realgeeks, and select the appropriate trigger to start the scenario.

Add the Freshdesk Node
Select the Freshdesk node from the app selection panel on the right.


Freshdesk

Configure the Freshdesk
Click on the Freshdesk node to configure it. You can modify the Freshdesk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Realgeeks Node
Next, click the plus (+) icon on the Freshdesk node, select Realgeeks from the list of available apps, and choose the action you need from the list of nodes within Realgeeks.


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Authenticate Realgeeks
Now, click the Realgeeks node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Realgeeks settings. Authentication allows you to use Realgeeks through Latenode.
Configure the Freshdesk and Realgeeks Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Freshdesk and Realgeeks Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Freshdesk, Realgeeks, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Freshdesk and Realgeeks integration works as expected. Depending on your setup, data should flow between Freshdesk and Realgeeks (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Freshdesk and Realgeeks
Realgeeks + Freshdesk + Slack: When a new lead submits a question through Realgeeks, a ticket is automatically created in Freshdesk. The support team is then notified in Slack about the new ticket.
Realgeeks + Freshdesk + Google Sheets: This automation logs new Freshdesk tickets associated with Realgeeks leads into a Google Sheet for reporting and tracking purposes.
Freshdesk and Realgeeks integration alternatives

About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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About Realgeeks
Automate real estate lead management with Realgeeks in Latenode. Update your CRM, trigger follow-up emails, or send SMS alerts automatically when new leads are captured. Latenode’s visual editor and flexible nodes let you filter, enrich, and route lead data based on custom criteria, creating scalable workflows without complex coding.
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See how Latenode works
FAQ Freshdesk and Realgeeks
How can I connect my Freshdesk account to Realgeeks using Latenode?
To connect your Freshdesk account to Realgeeks on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Freshdesk and click on "Connect".
- Authenticate your Freshdesk and Realgeeks accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Freshdesk tickets from new Realgeeks leads?
Yes, you can! Latenode allows seamless automation, instantly creating Freshdesk tickets for new Realgeeks leads, streamlining support and improving response times. Build it with no code!
What types of tasks can I perform by integrating Freshdesk with Realgeeks?
Integrating Freshdesk with Realgeeks allows you to perform various tasks, including:
- Create Freshdesk tickets for new Realgeeks leads.
- Update Realgeeks lead statuses based on Freshdesk ticket resolution.
- Sync contact information between Freshdesk and Realgeeks.
- Trigger Realgeeks campaigns based on Freshdesk ticket events.
- Send automated SMS notifications from Realgeeks based on Freshdesk updates.
How do I handle errors when integrating Freshdesk with Realgeeks?
Latenode provides detailed error logs and notifications, enabling quick troubleshooting and ensuring reliable workflow execution for Freshdesk and Realgeeks.
Are there any limitations to the Freshdesk and Realgeeks integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of the Freshdesk or Realgeeks APIs can affect performance.
- Custom fields in either app might need manual mapping.