Front and Acapela Cloud Integration

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Automate personalized voice messages from Front interactions using Acapela Cloud. Latenode’s visual editor makes complex routing simple, and affordable pricing lets you scale effortlessly, turning customer support into a premium experience.

Front + Acapela Cloud integration

Connect Front and Acapela Cloud in minutes with Latenode.

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Swap Apps

Front

Acapela Cloud

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Front and Acapela Cloud

Create a New Scenario to Connect Front and Acapela Cloud

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Front, triggered by another scenario, or executed manually (for testing purposes). In most cases, Front or Acapela Cloud will be your first step. To do this, click "Choose an app," find Front or Acapela Cloud, and select the appropriate trigger to start the scenario.

Add the Front Node

Select the Front node from the app selection panel on the right.

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Configure the Front

Click on the Front node to configure it. You can modify the Front URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Acapela Cloud Node

Next, click the plus (+) icon on the Front node, select Acapela Cloud from the list of available apps, and choose the action you need from the list of nodes within Acapela Cloud.

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Acapela Cloud

Authenticate Acapela Cloud

Now, click the Acapela Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acapela Cloud settings. Authentication allows you to use Acapela Cloud through Latenode.

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Connect Acapela Cloud

Sign In

Run node once

Configure the Front and Acapela Cloud Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Front and Acapela Cloud Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Front, Acapela Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Front and Acapela Cloud integration works as expected. Depending on your setup, data should flow between Front and Acapela Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Front and Acapela Cloud

Front + Acapela Cloud + Slack: When a new event occurs in Front (e.g., a new message), Acapela Cloud generates an audio file from a summary of the message. A notification with the audio file link is then sent to a designated Slack channel.

Front + Google Sheets + Acapela Cloud: Retrieves data from a Google Sheet to create voice responses using Acapela Cloud. The generated audio links are then stored back in the Google Sheet and can be used in Front for quick replies.

Front and Acapela Cloud integration alternatives

About Front

Connect Front to Latenode to automate shared inbox tasks. Route conversations based on content using AI, update external systems with customer data, and trigger follow-ups, all without code. Latenode’s visual editor makes complex workflows simple, scalable, and cost-effective, while avoiding vendor lock-in.

About Acapela Cloud

Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.

See how Latenode works

FAQ Front and Acapela Cloud

How can I connect my Front account to Acapela Cloud using Latenode?

To connect your Front account to Acapela Cloud on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Front and click on "Connect".
  • Authenticate your Front and Acapela Cloud accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate personalized voice message delivery via Front?

Yes, you can! Latenode allows you to trigger Acapela Cloud's voice synthesis from Front messages, creating scalable personalized communication. Boost engagement and save valuable agent time.

What types of tasks can I perform by integrating Front with Acapela Cloud?

Integrating Front with Acapela Cloud allows you to perform various tasks, including:

  • Automatically generating voice replies for common Front inquiries.
  • Sending automated voice notifications for Front conversation updates.
  • Creating personalized voice greetings for new Front customers.
  • Triggering Acapela Cloud voice synthesis based on Front message sentiment.
  • Converting Front knowledge base articles into shareable audio content.

How does Latenode enhance Front automation capabilities?

Latenode extends Front with AI, JavaScript, and no-code blocks. Build advanced workflows, transform data, and automate complex tasks easily.

Are there any limitations to the Front and Acapela Cloud integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Acapela Cloud credits are required for voice synthesis and delivery.
  • Complex Front data structures may require JavaScript for advanced parsing.
  • Real-time voice responses are subject to Acapela Cloud processing times.

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