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Automatically trigger Delighted surveys based on Front conversations, ensuring timely feedback. With Latenode's visual editor and affordable execution costs, capture crucial insights for service improvements without overspending.
Connect Front and Delighted in minutes with Latenode.
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Create a New Scenario to Connect Front and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Front, triggered by another scenario, or executed manually (for testing purposes). In most cases, Front or Delighted will be your first step. To do this, click "Choose an app," find Front or Delighted, and select the appropriate trigger to start the scenario.
Add the Front Node
Select the Front node from the app selection panel on the right.
Front
Add the Delighted Node
Next, click the plus (+) icon on the Front node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Front and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Front and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Front
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Front, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Front and Delighted integration works as expected. Depending on your setup, data should flow between Front and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Front + Slack: When a new negative response is received in Delighted, a message is created in Front to notify the support team, and a message is sent to a dedicated Slack channel to alert the team about the negative feedback.
Delighted + Front + Jira: When a new response is received in Delighted, an issue is created in Jira to track critical customer feedback, and the issue is linked to the customer conversation in Front by adding a comment to the Jira issue that contains a link to the Front conversation.
About Front
Connect Front to Latenode to automate shared inbox tasks. Route conversations based on content using AI, update external systems with customer data, and trigger follow-ups, all without code. Latenode’s visual editor makes complex workflows simple, scalable, and cost-effective, while avoiding vendor lock-in.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my Front account to Delighted using Latenode?
To connect your Front account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on Front conversation status?
Yes,trigger surveys automatically! Latenode’s visual editor and advanced logic let you send targeted Delighted surveys based on Front conversation status, improving feedback collection and customer insights.
What types of tasks can I perform by integrating Front with Delighted?
Integrating Front with Delighted allows you to perform various tasks, including:
How can I automate complex Front workflows in Latenode?
Latenode lets you build advanced automations with Front via visual tools, code, and AI. Scale your customer support without needing extensive coding knowledge.
Are there any limitations to the Front and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: