How to connect Getform and Userback
Create a New Scenario to Connect Getform and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Getform, triggered by another scenario, or executed manually (for testing purposes). In most cases, Getform or Userback will be your first step. To do this, click "Choose an app," find Getform or Userback, and select the appropriate trigger to start the scenario.

Add the Getform Node
Select the Getform node from the app selection panel on the right.


Getform

Add the Userback Node
Next, click the plus (+) icon on the Getform node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Getform and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Getform and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Getform
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Getform, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Getform and Userback integration works as expected. Depending on your setup, data should flow between Getform and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Getform and Userback
Getform + Userback + Slack: When a new submission is received in Getform, a new feedback item is created in Userback. A notification is then sent to a Slack channel to alert the team.
Userback + Getform + Jira: When new feedback is created in Userback, after a corresponding Getform submission, create a new issue in Jira to track the bug.
Getform and Userback integration alternatives

About Getform
Use Getform inside Latenode to capture form submissions and instantly trigger automated workflows. Route form data to databases, CRMs, or email marketing tools. Validate and transform entries with JS code blocks, AI, or no-code tools. Easily build multi-step automations without complex coding and scale up your lead capture processes.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Getform and Userback
How can I connect my Getform account to Userback using Latenode?
To connect your Getform account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Getform and click on "Connect".
- Authenticate your Getform and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from Getform submissions?
Yes, you can! With Latenode, instantly create Userback tickets from Getform submissions. Automate feedback loops & escalate urgent issues, saving time while ensuring prompt responses.
What types of tasks can I perform by integrating Getform with Userback?
Integrating Getform with Userback allows you to perform various tasks, including:
- Automatically creating Userback tickets for critical form submissions.
- Triggering Userback surveys based on specific Getform response data.
- Sending thank you messages via Userback after form submissions.
- Updating Userback ticket status based on Getform actions.
- Aggregating form feedback in Userback for consolidated analysis.
Can I use custom logic to filter Getform submissions before creating tickets?
Yes! Latenode enables advanced filtering via JavaScript or AI, ensuring only relevant Getform submissions trigger Userback tickets.
Are there any limitations to the Getform and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of the Getform and Userback APIs still apply.
- File uploads via Getform have size limits depending on your plan.