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How to connect Ghost and Intercom
Create a New Scenario to Connect Ghost and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Ghost, triggered by another scenario, or executed manually (for testing purposes). In most cases, Ghost or Intercom will be your first step. To do this, click "Choose an app," find Ghost or Intercom, and select the appropriate trigger to start the scenario.
Add the Ghost Node
Select the Ghost node from the app selection panel on the right.
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Add the Intercom Node
Next, click the plus (+) icon on the Ghost node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
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Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Ghost and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Ghost and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Ghost, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Ghost and Intercom integration works as expected. Depending on your setup, data should flow between Ghost and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Ghost and Intercom
Ghost + Intercom + Slack: When a new post is published on Ghost, a data event is submitted to Intercom for user engagement tracking. A message is then sent to a dedicated Slack channel to notify the team.
Intercom + Ghost + Google Sheets: When a new conversation is started in Intercom, the flow finds associated Intercom contacts, extracts the contact information, and checks if the contacts are also members of the Ghost blog. Finally, the flow adds a row to a Google Sheet containing user engagement details including whether the user is a Ghost member.
Ghost and Intercom integration alternatives
About Ghost
Integrate Ghost with Latenode to automate content workflows. Automatically publish new posts, manage member data, or trigger email campaigns. Use Latenode's visual editor and flexible nodes to build custom workflows around Ghost, bypassing manual tasks and scaling content operations without code. Connect Ghost to other apps to streamline your publishing process.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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See how Latenode works
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FAQ Ghost and Intercom
How can I connect my Ghost account to Intercom using Latenode?
To connect your Ghost account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Ghost and click on "Connect".
- Authenticate your Ghost and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically message new Ghost subscribers?
Yes, you can! Latenode lets you trigger Intercom messages when someone subscribes to your Ghost blog. Nurture leads and provide personalized content effortlessly, automating onboarding.
What types of tasks can I perform by integrating Ghost with Intercom?
Integrating Ghost with Intercom allows you to perform various tasks, including:
- Send a welcome message in Intercom to new Ghost members.
- Update Intercom user attributes based on Ghost subscription events.
- Create a new Intercom conversation when a Ghost post is published.
- Segment Intercom users based on Ghost membership tiers.
- Track Ghost subscription revenue in Intercom as custom events.
How can I personalize Intercom messages using Ghost data?
Use Ghost member data within Intercom messages for personalized communication. Latenode’s data mapping transforms Ghost data for Intercom.
Are there any limitations to the Ghost and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits apply to both Ghost and Intercom APIs, which may affect high-volume workflows.
- Complex Ghost queries might require custom JavaScript code blocks in Latenode.
- Historical data synchronization from Ghost to Intercom requires careful workflow design.
