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Automatically send relevant GIFs from Giphy via Customer.io based on user actions. Latenode makes this easy with a visual editor, custom JavaScript functions, and affordable execution-based pricing for scalable campaigns.
Connect Giphy and Customer.io in minutes with Latenode.
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Create a New Scenario to Connect Giphy and Customer.io
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Giphy, triggered by another scenario, or executed manually (for testing purposes). In most cases, Giphy or Customer.io will be your first step. To do this, click "Choose an app," find Giphy or Customer.io, and select the appropriate trigger to start the scenario.
Add the Giphy Node
Select the Giphy node from the app selection panel on the right.
Giphy
Add the Customer.io Node
Next, click the plus (+) icon on the Giphy node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.
Giphy
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Customer.io
Authenticate Customer.io
Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.
Configure the Giphy and Customer.io Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Giphy and Customer.io Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Customer.io
Trigger on Webhook
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Giphy
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Giphy, Customer.io, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Giphy and Customer.io integration works as expected. Depending on your setup, data should flow between Giphy and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Customer.io + Giphy + Slack: When a customer achieves a specific milestone tracked in Customer.io, find a relevant GIF on Giphy and send it to the user via a Customer.io message, then notify the team in a dedicated Slack channel.
Customer.io + Giphy + Google Sheets: Track customer events in Customer.io. Based on the event type, find a relevant GIF on Giphy and send it to the user via Customer.io. Record the event and sent GIF in a Google Sheet for analysis.
About Giphy
Automate engaging content. Use Giphy within Latenode to automatically add GIFs to messages based on triggers or data. Instead of manual searches, craft dynamic responses in support tickets or social media. Latenode's visual editor and flexible logic ensure your GIF game is always on point and relevant.
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About Customer.io
Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.
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How can I connect my Giphy account to Customer.io using Latenode?
To connect your Giphy account to Customer.io on Latenode, follow these steps:
Can I send triggered GIFs based on Customer.io events?
Yes, you can! With Latenode, automate engaging Customer.io messages using Giphy GIFs based on user actions. This adds personalized flair to your customer communication and improves engagement rates.
What types of tasks can I perform by integrating Giphy with Customer.io?
Integrating Giphy with Customer.io allows you to perform various tasks, including:
How do I find relevant GIFs for my Customer.io messages?
Latenode allows you to dynamically search Giphy using AI and insert relevant GIFs. Customize search criteria for targeted customer interactions.
Are there any limitations to the Giphy and Customer.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: