Google AI and OpenPhone Integration

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Automatically analyze customer feedback from OpenPhone using Google AI to identify key trends and sentiment. Scale affordably and customize your analysis using Latenode's low-code interface.

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Google AI

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google AI and OpenPhone

Create a New Scenario to Connect Google AI and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google AI or OpenPhone will be your first step. To do this, click "Choose an app," find Google AI or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Google AI Node

Select the Google AI node from the app selection panel on the right.

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Configure the Google AI

Click on the Google AI node to configure it. You can modify the Google AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Google AI node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Sign In

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Configure the Google AI and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Google AI and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google AI, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google AI and OpenPhone integration works as expected. Depending on your setup, data should flow between Google AI and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google AI and OpenPhone

OpenPhone + Google AI + Google Sheets: When a call ends in OpenPhone, the call transcript is sent to Google AI to generate a summary and sentiment analysis. This data is then logged in a Google Sheet for performance tracking.

OpenPhone + Google AI + Slack: When certain keywords are detected in an OpenPhone call transcript, Google AI drafts a follow-up message. This draft is then sent to a Slack channel for review and approval before sending to the customer.

Google AI and OpenPhone integration alternatives

About Google AI

Use Google AI in Latenode to add smarts to your workflows. Process text, translate languages, or analyze images automatically. Unlike direct API calls, Latenode lets you combine AI with other apps, add logic, and scale without code. Automate content moderation, sentiment analysis, and more.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Google AI and OpenPhone

How can I connect my Google AI account to OpenPhone using Latenode?

To connect your Google AI account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google AI and click on "Connect".
  • Authenticate your Google AI and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze call transcripts using Google AI and OpenPhone?

Yes, using Latenode! Automatically send OpenPhone call transcripts to Google AI for sentiment analysis and summarization, then route insights to your team.

What types of tasks can I perform by integrating Google AI with OpenPhone?

Integrating Google AI with OpenPhone allows you to perform various tasks, including:

  • Summarizing OpenPhone call transcripts using Google AI's natural language processing.
  • Analyzing customer sentiment from OpenPhone calls and texts with Google AI.
  • Generating automated follow-up messages in OpenPhone based on Google AI insights.
  • Routing OpenPhone calls to specific teams based on keywords identified by Google AI.
  • Creating personalized OpenPhone greetings using Google AI text-to-speech capabilities.

Can I use custom JavaScript with Google AI inside Latenode?

Yes! Latenode lets you extend Google AI with custom JavaScript for advanced data processing or unique integration logic.

Are there any limitations to the Google AI and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Google AI's usage is subject to its own rate limits.
  • Large call transcripts may take longer to process.
  • Real-time analysis of ongoing calls is not directly supported.

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