Google AI and Zendesk Sell Integration

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Automatically analyze customer sentiment from Zendesk Sell leads using Google AI, then tailor outreach. Latenode's visual editor simplifies the AI integration and with pay-by-execution pricing, scaling sentiment analysis becomes affordable.

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Google AI

Zendesk Sell

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google AI and Zendesk Sell

Create a New Scenario to Connect Google AI and Zendesk Sell

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google AI or Zendesk Sell will be your first step. To do this, click "Choose an app," find Google AI or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Google AI Node

Select the Google AI node from the app selection panel on the right.

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Configure the Google AI

Click on the Google AI node to configure it. You can modify the Google AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Zendesk Sell Node

Next, click the plus (+) icon on the Google AI node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

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Authenticate Zendesk Sell

Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.

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Connect Zendesk Sell

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Configure the Google AI and Zendesk Sell Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Zendesk Sell Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Google AI and Zendesk Sell Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google AI, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google AI and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Google AI and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google AI and Zendesk Sell

Zendesk Sell + Google AI + Slack: When a deal is updated in Zendesk Sell, the details are sent to Google AI (Gemini) to analyze potential opportunities. If opportunities are identified, a Slack message is sent to the relevant sales representative.

Zendesk Sell + Google AI + Google Sheets: Summarize sales data from Zendesk Sell using Google AI (Gemini) to generate insights, then save to Google Sheets for weekly reports.

Google AI and Zendesk Sell integration alternatives

About Google AI

Use Google AI in Latenode to add smarts to your workflows. Process text, translate languages, or analyze images automatically. Unlike direct API calls, Latenode lets you combine AI with other apps, add logic, and scale without code. Automate content moderation, sentiment analysis, and more.

About Zendesk Sell

Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.

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See how Latenode works

FAQ Google AI and Zendesk Sell

How can I connect my Google AI account to Zendesk Sell using Latenode?

To connect your Google AI account to Zendesk Sell on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google AI and click on "Connect".
  • Authenticate your Google AI and Zendesk Sell accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update deal notes with AI insights?

Yes, you can! Latenode lets you use Google AI to analyze customer interactions and automatically enrich Zendesk Sell deal notes, providing sales teams with actionable insights to close deals faster.

What types of tasks can I perform by integrating Google AI with Zendesk Sell?

Integrating Google AI with Zendesk Sell allows you to perform various tasks, including:

  • Automatically summarize customer emails and add them as deal notes.
  • Use AI to score leads based on sentiment analysis of their communications.
  • Generate personalized sales pitches based on customer data in Zendesk Sell.
  • Automatically route leads to the appropriate sales rep using AI-driven analysis.
  • Transcribe voice calls and extract key action items for Zendesk Sell deals.

How does Latenode handle Google AI rate limits?

Latenode includes built-in rate limiting and error handling. You can also implement custom logic using JavaScript to manage API usage efficiently.

Are there any limitations to the Google AI and Zendesk Sell integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex AI models may require significant processing time.
  • Data transfer limits apply based on your Google AI and Zendesk Sell plans.
  • Custom JavaScript code requires a basic understanding of programming.

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