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Automatically create Atera tickets from negative Google Business Profile reviews, ensuring faster response times and improved customer satisfaction using Latenode's visual editor and affordable execution pricing.
Connect Google Business Profile and Atera in minutes with Latenode.
Create Google Business Profile to Atera workflow
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Create a New Scenario to Connect Google Business Profile and Atera
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Atera will be your first step. To do this, click "Choose an app," find Google Business Profile or Atera, and select the appropriate trigger to start the scenario.
Add the Google Business Profile Node
Select the Google Business Profile node from the app selection panel on the right.
Google Business Profile
Configure the Google Business Profile
Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the Google Business Profile node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
Google Business Profile
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Google Business Profile and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Business Profile and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Google Business Profile
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Business Profile, Atera, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Google Business Profile and Atera integration works as expected. Depending on your setup, data should flow between Google Business Profile and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Business Profile + Atera + Slack: When a new negative review is posted on Google Business Profile, an alert is created in Atera as a new customer. Then, a notification is sent to a designated Slack channel to inform the team about the negative review and the newly created customer in Atera.
Atera + Google Business Profile + Zendesk: When a ticket is updated in Atera, a post is created on Google Business Profile thanking the customer. A Zendesk ticket is then created to follow up on customer satisfaction.
About Google Business Profile
Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my Google Business Profile account to Atera using Latenode?
To connect your Google Business Profile account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from new Google Business Profile reviews?
Yes, you can! Latenode allows you to instantly create Atera tickets when a new review appears on Google Business Profile, ensuring prompt response and improved customer satisfaction.
What types of tasks can I perform by integrating Google Business Profile with Atera?
Integrating Google Business Profile with Atera allows you to perform various tasks, including:
How does Latenode handle Google Business Profile API rate limits?
Latenode intelligently manages API calls to avoid rate limits, ensuring smooth and reliable data flow between Google Business Profile and Atera.
Are there any limitations to the Google Business Profile and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: