Google Business Profile and Atera Integration

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Automatically create Atera tickets from negative Google Business Profile reviews, ensuring faster response times and improved customer satisfaction using Latenode's visual editor and affordable execution pricing.

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Google Business Profile

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Business Profile and Atera

Create a New Scenario to Connect Google Business Profile and Atera

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Atera will be your first step. To do this, click "Choose an app," find Google Business Profile or Atera, and select the appropriate trigger to start the scenario.

Add the Google Business Profile Node

Select the Google Business Profile node from the app selection panel on the right.

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Configure the Google Business Profile

Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Atera Node

Next, click the plus (+) icon on the Google Business Profile node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Configure the Google Business Profile and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Google Business Profile and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Business Profile, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Google Business Profile and Atera integration works as expected. Depending on your setup, data should flow between Google Business Profile and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Business Profile and Atera

Google Business Profile + Atera + Slack: When a new negative review is posted on Google Business Profile, an alert is created in Atera as a new customer. Then, a notification is sent to a designated Slack channel to inform the team about the negative review and the newly created customer in Atera.

Atera + Google Business Profile + Zendesk: When a ticket is updated in Atera, a post is created on Google Business Profile thanking the customer. A Zendesk ticket is then created to follow up on customer satisfaction.

Google Business Profile and Atera integration alternatives

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ Google Business Profile and Atera

How can I connect my Google Business Profile account to Atera using Latenode?

To connect your Google Business Profile account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Business Profile and click on "Connect".
  • Authenticate your Google Business Profile and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Atera tickets from new Google Business Profile reviews?

Yes, you can! Latenode allows you to instantly create Atera tickets when a new review appears on Google Business Profile, ensuring prompt response and improved customer satisfaction.

What types of tasks can I perform by integrating Google Business Profile with Atera?

Integrating Google Business Profile with Atera allows you to perform various tasks, including:

  • Create Atera tickets for negative Google Business Profile reviews.
  • Update Atera customer details from Google Business Profile information.
  • Log new Google Business Profile inquiries as Atera service requests.
  • Send Google Business Profile review summaries to Atera for analysis.
  • Trigger Atera alerts based on Google Business Profile rating changes.

How does Latenode handle Google Business Profile API rate limits?

Latenode intelligently manages API calls to avoid rate limits, ensuring smooth and reliable data flow between Google Business Profile and Atera.

Are there any limitations to the Google Business Profile and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Google Business Profile data prior to integration setup is not automatically synced.
  • Complex data transformations may require JavaScript or AI blocks.
  • Custom Atera fields might need manual mapping during workflow configuration.

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