Google Business Profile and Google Chat Integration

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Get instant Google Chat alerts for new Google Business Profile reviews. Latenode’s visual editor and affordable execution pricing makes managing your online reputation easier. Customize alerts with JavaScript.

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Google Business Profile

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Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Business Profile and Google Chat

Create a New Scenario to Connect Google Business Profile and Google Chat

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Google Chat will be your first step. To do this, click "Choose an app," find Google Business Profile or Google Chat, and select the appropriate trigger to start the scenario.

Add the Google Business Profile Node

Select the Google Business Profile node from the app selection panel on the right.

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Google Business Profile

Configure the Google Business Profile

Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Google Business Profile

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#1 Google Business Profile

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Connect Google Business Profile

Sign In

Run node once

Add the Google Chat Node

Next, click the plus (+) icon on the Google Business Profile node, select Google Chat from the list of available apps, and choose the action you need from the list of nodes within Google Chat.

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Google Business Profile

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Google Chat

Authenticate Google Chat

Now, click the Google Chat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Chat settings. Authentication allows you to use Google Chat through Latenode.

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Google Business Profile

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Google Chat

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Connect Google Chat

Sign In

Run node once

Configure the Google Business Profile and Google Chat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Google Chat Oauth 2.0

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Select an action *

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Map

The action ID

Run node once

Set Up the Google Business Profile and Google Chat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Webhook response

Save and Activate the Scenario

After configuring Google Business Profile, Google Chat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Business Profile and Google Chat integration works as expected. Depending on your setup, data should flow between Google Business Profile and Google Chat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Business Profile and Google Chat

Google Analytics + Google Chat + Google Business Profile: Get daily Google Chat summaries of website traffic data from Google Analytics, based on reports run, for performance insights.

Google Business Profile + Jira + Google Chat: When a customer posts a new or updated review in Google Business Profile, a Jira ticket is created, and the team is notified in Google Chat to address it promptly.

Google Business Profile and Google Chat integration alternatives

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

About Google Chat

Use Google Chat in Latenode for automated notifications & alerts. Trigger messages based on events in other apps, like new database entries or payment confirmations. Centralize alerts and status updates across services within a single, scalable Latenode workflow. Add custom logic and AI for smart notifications.

See how Latenode works

FAQ Google Business Profile and Google Chat

How can I connect my Google Business Profile account to Google Chat using Latenode?

To connect your Google Business Profile account to Google Chat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Business Profile and click on "Connect".
  • Authenticate your Google Business Profile and Google Chat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get notified about new Google Business Profile reviews?

Yes, you can! With Latenode, instantly receive Google Chat notifications for new Google Business Profile reviews, letting you respond faster and improve customer satisfaction.

What types of tasks can I perform by integrating Google Business Profile with Google Chat?

Integrating Google Business Profile with Google Chat allows you to perform various tasks, including:

  • Send instant Google Chat alerts for negative Google Business Profile reviews.
  • Automatically share positive Google Business Profile reviews in a dedicated chat channel.
  • Create daily summaries of new Google Business Profile reviews and send them to a chat group.
  • Trigger chat notifications when business information on Google Business Profile is updated.
  • Share performance metrics from Google Business Profile within Google Chat for team visibility.

Can I use JavaScript to transform Google Business Profile data?

Yes! Latenode allows you to use JavaScript to manipulate Google Business Profile data, enabling complex transformations beyond simple no-code options.

Are there any limitations to the Google Business Profile and Google Chat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data retrieval from Google Business Profile might be restricted.
  • Rate limits imposed by Google Business Profile and Google Chat APIs apply.
  • Custom field support in Google Business Profile might require JavaScript coding.

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