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Automate responses to Google Business Profile inquiries with Google Dialogflow ES using Latenode's visual editor. Build custom flows, scale affordably, and ensure 24/7 customer support.
Connect Google Business Profile and Google Dialogflow ES in minutes with Latenode.
Create Google Business Profile to Google Dialogflow ES workflow
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Google Dialogflow ES will be your first step. To do this, click "Choose an app," find Google Business Profile or Google Dialogflow ES, and select the appropriate trigger to start the scenario.

Select the Google Business Profile node from the app selection panel on the right.

Google Business Profile
Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Google Business Profile node, select Google Dialogflow ES from the list of available apps, and choose the action you need from the list of nodes within Google Dialogflow ES.

Google Business Profile
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Google Dialogflow ES
Now, click the Google Dialogflow ES node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Dialogflow ES settings. Authentication allows you to use Google Dialogflow ES through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Google Dialogflow ES
Trigger on Webhook
β
Google Business Profile
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β
Iterator
β
Webhook response
After configuring Google Business Profile, Google Dialogflow ES, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Google Business Profile and Google Dialogflow ES integration works as expected. Depending on your setup, data should flow between Google Business Profile and Google Dialogflow ES (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Dialogflow ES + Google Sheets: When a customer interacts with the Dialogflow chatbot and an intent is detected, the details of the interaction, including the detected intent and any associated parameters, are logged as a new row in a Google Sheet for analysis.
Google Dialogflow ES + Slack: When a customer interacts with the Dialogflow chatbot and a negative intent is detected, a message is sent to a designated Slack channel to notify staff for immediate review.
About Google Business Profile
Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.
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About Google Dialogflow ES
Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.
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How can I connect my Google Business Profile account to Google Dialogflow ES using Latenode?
To connect your Google Business Profile account to Google Dialogflow ES on Latenode, follow these steps:
Can I automate appointment scheduling using Google Business Profile and Google Dialogflow ES integration?
Yes, you can! Latenode allows automating appointment bookings and confirmations via dialog flows, ensuring 24/7 availability and reducing manual workload by connecting these apps.
What types of tasks can I perform by integrating Google Business Profile with Google Dialogflow ES?
Integrating Google Business Profile with Google Dialogflow ES allows you to perform various tasks, including:
Can I use JavaScript for advanced Google Business Profile logic?
Yes, Latenode enables custom JavaScript code for enhanced control over Google Business Profile data and workflows, exceeding basic integrations.
Are there any limitations to the Google Business Profile and Google Dialogflow ES integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: