Google Business Profile and JustCall Integration

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Automatically trigger JustCall actions, like sending SMS or initiating calls, based on Google Business Profile reviews. Latenode's visual editor and affordable execution pricing make managing customer feedback loops easier and more cost-effective than ever.

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Google Business Profile

JustCall

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Business Profile and JustCall

Create a New Scenario to Connect Google Business Profile and JustCall

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or JustCall will be your first step. To do this, click "Choose an app," find Google Business Profile or JustCall, and select the appropriate trigger to start the scenario.

Add the Google Business Profile Node

Select the Google Business Profile node from the app selection panel on the right.

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Google Business Profile

Configure the Google Business Profile

Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Google Business Profile

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#1 Google Business Profile

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Connect Google Business Profile

Sign In

Run node once

Add the JustCall Node

Next, click the plus (+) icon on the Google Business Profile node, select JustCall from the list of available apps, and choose the action you need from the list of nodes within JustCall.

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Google Business Profile

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JustCall

Authenticate JustCall

Now, click the JustCall node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your JustCall settings. Authentication allows you to use JustCall through Latenode.

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Google Business Profile

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JustCall

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Sign In

Run node once

Configure the Google Business Profile and JustCall Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Google Business Profile

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JustCall Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Google Business Profile and JustCall Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Trigger on Webhook

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Save and Activate the Scenario

After configuring Google Business Profile, JustCall, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Business Profile and JustCall integration works as expected. Depending on your setup, data should flow between Google Business Profile and JustCall (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Business Profile and JustCall

Google Business Profile + JustCall + Slack: When a new review is posted on your Google Business Profile, Latenode will automatically create a contact in JustCall (if one doesn't exist). Finally, a message is sent to a designated Slack channel informing about the new review and providing contact information.

JustCall + Google Business Profile + Zendesk: When a call is missed in JustCall, the workflow checks if the caller's number is associated with a customer profile on Google Business Profile. If found, a ticket is created in Zendesk with the customer's information and the missed call details.

Google Business Profile and JustCall integration alternatives

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

See how Latenode works

FAQ Google Business Profile and JustCall

How can I connect my Google Business Profile account to JustCall using Latenode?

To connect your Google Business Profile account to JustCall on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Business Profile and click on "Connect".
  • Authenticate your Google Business Profile and JustCall accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I log new Google Business Profile reviews in JustCall?

Yes, you can! Latenode allows you to automatically log new Google Business Profile reviews as activities in JustCall, improving customer interaction tracking and response times.

What types of tasks can I perform by integrating Google Business Profile with JustCall?

Integrating Google Business Profile with JustCall allows you to perform various tasks, including:

  • Send SMS via JustCall on new positive Google Business Profile reviews.
  • Create JustCall contacts from new Google Business Profile inquiries.
  • Trigger calls in JustCall for negative Google Business Profile feedback.
  • Update Google Business Profile based on JustCall call outcomes.
  • Send thank you SMS via JustCall after a Google Business Profile update.

What Google Business Profile data can I access in Latenode?

You can access reviews, questions, and other listing details, enabling advanced automation with connected apps.

Are there any limitations to the Google Business Profile and JustCall integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Google Business Profile data might not be immediately available.
  • The frequency of data updates is subject to Google API limits.
  • Complex workflows require understanding of Google Business Profile and JustCall APIs.

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