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Automatically respond to Google Business Profile reviews using custom OpenAI ChatGPT prompts. Latenode’s visual editor makes it easy to build and refine AI-powered workflows without code, while scaling affordably.
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Google Business Profile
OpenAI ChatGPT
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Create a New Scenario to Connect Google Business Profile and OpenAI ChatGPT
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or OpenAI ChatGPT will be your first step. To do this, click "Choose an app," find Google Business Profile or OpenAI ChatGPT, and select the appropriate trigger to start the scenario.
Add the Google Business Profile Node
Select the Google Business Profile node from the app selection panel on the right.
Google Business Profile
Configure the Google Business Profile
Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI ChatGPT Node
Next, click the plus (+) icon on the Google Business Profile node, select OpenAI ChatGPT from the list of available apps, and choose the action you need from the list of nodes within OpenAI ChatGPT.
Google Business Profile
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OpenAI ChatGPT
Authenticate OpenAI ChatGPT
Now, click the OpenAI ChatGPT node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI ChatGPT settings. Authentication allows you to use OpenAI ChatGPT through Latenode.
Configure the Google Business Profile and OpenAI ChatGPT Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Business Profile and OpenAI ChatGPT Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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OpenAI ChatGPT
Trigger on Webhook
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Google Business Profile
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Business Profile, OpenAI ChatGPT, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Business Profile and OpenAI ChatGPT integration works as expected. Depending on your setup, data should flow between Google Business Profile and OpenAI ChatGPT (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Business Profile + OpenAI ChatGPT + Slack: When a new or updated review is posted on Google Business Profile, the text is sent to OpenAI ChatGPT for sentiment analysis and summarization. A summary of the review and its sentiment is then posted to a designated Slack channel.
Google Business Profile + OpenAI ChatGPT + Google Sheets: When a new review is posted to Google Business Profile, send the review text to OpenAI ChatGPT to generate suggested responses. Store the original review and the AI-generated responses in a Google Sheet for easy access and use.
About Google Business Profile
Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.
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About OpenAI ChatGPT
Integrate ChatGPT into Latenode for automated content generation, sentiment analysis, and smart replies. Create workflows that analyze text, classify data, and personalize customer interactions. Combine AI power with Latenode's flexibility: orchestrate complex processes, manage data flow, and connect to any app via API—all without code.
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How can I connect my Google Business Profile account to OpenAI ChatGPT using Latenode?
To connect your Google Business Profile account to OpenAI ChatGPT on Latenode, follow these steps:
Can I automatically respond to Google Business Profile reviews using AI?
Yes, you can! Latenode allows automated, AI-powered responses to Google Business Profile reviews via OpenAI ChatGPT, saving time and enhancing customer engagement with customized replies.
What types of tasks can I perform by integrating Google Business Profile with OpenAI ChatGPT?
Integrating Google Business Profile with OpenAI ChatGPT allows you to perform various tasks, including:
Can I monitor and analyze Google Business Profile reviews in Latenode?
Yes, Latenode enables you to track reviews, perform sentiment analysis using AI, and gain actionable insights from customer feedback.
Are there any limitations to the Google Business Profile and OpenAI ChatGPT integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: