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Automatically trigger RingCentral calls or SMS messages when Google Business Profile reviews meet certain criteria. Customize the alerts using JavaScript or scale affordably as your business grows on Latenode.
Connect Google Business Profile and RingCentral in minutes with Latenode.
Create Google Business Profile to RingCentral workflow
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Create a New Scenario to Connect Google Business Profile and RingCentral
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or RingCentral will be your first step. To do this, click "Choose an app," find Google Business Profile or RingCentral, and select the appropriate trigger to start the scenario.
Add the Google Business Profile Node
Select the Google Business Profile node from the app selection panel on the right.
Google Business Profile
Configure the Google Business Profile
Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RingCentral Node
Next, click the plus (+) icon on the Google Business Profile node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.
Google Business Profile
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RingCentral
Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Google Business Profile and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Business Profile and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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RingCentral
Trigger on Webhook
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Google Business Profile
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Business Profile, RingCentral, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Google Business Profile and RingCentral integration works as expected. Depending on your setup, data should flow between Google Business Profile and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Business Profile + RingCentral + Slack: When a new or updated review is posted on Google Business Profile, a RingCentral SMS is sent to the business owner, and the review is posted in a designated Slack channel.
RingCentral + Google Business Profile + Zendesk: When a new missed call is detected in RingCentral, the automation searches Google Business Profile (if available) for the caller's information and creates a Zendesk ticket containing the missed call details and caller information.
About Google Business Profile
Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.
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About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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How can I connect my Google Business Profile account to RingCentral using Latenode?
To connect your Google Business Profile account to RingCentral on Latenode, follow these steps:
Can I log new Google reviews in RingCentral?
Yes, you can! Latenode lets you instantly trigger RingCentral messages for new Google Business Profile reviews, ensuring prompt responses and better customer engagement.
What types of tasks can I perform by integrating Google Business Profile with RingCentral?
Integrating Google Business Profile with RingCentral allows you to perform various tasks, including:
How does Latenode enhance Google Business Profile automation?
Latenode adds flexible logic, JavaScript, and AI to Google Business Profile workflows, going beyond simple integrations for custom automation.
Are there any limitations to the Google Business Profile and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: