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Instantly alert your team via Twilio when Google Business Profile reviews dip below a set rating. Latenode's visual editor and affordable execution pricing makes automating reputation management simple, scalable, and customizable with JavaScript.
Connect Google Business Profile and Twilio in minutes with Latenode.
Create Google Business Profile to Twilio workflow
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Create a New Scenario to Connect Google Business Profile and Twilio
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Twilio will be your first step. To do this, click "Choose an app," find Google Business Profile or Twilio, and select the appropriate trigger to start the scenario.
Add the Google Business Profile Node
Select the Google Business Profile node from the app selection panel on the right.
Google Business Profile
Configure the Google Business Profile
Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Twilio Node
Next, click the plus (+) icon on the Google Business Profile node, select Twilio from the list of available apps, and choose the action you need from the list of nodes within Twilio.
Google Business Profile
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Twilio
Authenticate Twilio
Now, click the Twilio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Twilio settings. Authentication allows you to use Twilio through Latenode.
Configure the Google Business Profile and Twilio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Business Profile and Twilio Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Twilio
Trigger on Webhook
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Google Business Profile
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Business Profile, Twilio, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Google Business Profile and Twilio integration works as expected. Depending on your setup, data should flow between Google Business Profile and Twilio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Business Profile + Twilio + Google Sheets: When a new or updated review is posted on Google Business Profile, a thank you message is sent via Twilio to the reviewer (if contact info is available). The review details and message status are then logged in a Google Sheet.
Twilio + Google Business Profile + Zendesk: When a customer sends a text message to Twilio, the flow searches Google Business Profile for relevant information to answer the question. If no relevant information is found, a new support ticket is created in Zendesk.
About Google Business Profile
Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.
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About Twilio
Use Twilio in Latenode to automate SMS notifications or build call workflows. Send appointment reminders, track delivery status, or verify users via code. Combine Twilio with other apps in Latenode's visual editor, adding logic and AI to scale your communication automation without complex coding.
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How can I connect my Google Business Profile account to Twilio using Latenode?
To connect your Google Business Profile account to Twilio on Latenode, follow these steps:
Can I send SMS appointment reminders using new Google Business Profile leads?
Yes, you can! Latenode's visual editor makes it easy to trigger Twilio SMS messages when new leads appear in Google Business Profile. Improve customer engagement with automated reminders.
What types of tasks can I perform by integrating Google Business Profile with Twilio?
Integrating Google Business Profile with Twilio allows you to perform various tasks, including:
How do I handle Google Business Profile API rate limits in Latenode?
Latenode provides built-in tools for managing API rate limits. Use the delay node and error handling to build resilient workflows.
Are there any limitations to the Google Business Profile and Twilio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: