Google Business Profile and Userback Integration

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Automatically send Userback feedback to Google Business Profile to improve customer service and boost your local SEO. Latenode's visual editor simplifies complex workflows, while affordable, usage-based pricing makes scaling feedback loops effortless.

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Google Business Profile

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Business Profile and Userback

Create a New Scenario to Connect Google Business Profile and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Userback will be your first step. To do this, click "Choose an app," find Google Business Profile or Userback, and select the appropriate trigger to start the scenario.

Add the Google Business Profile Node

Select the Google Business Profile node from the app selection panel on the right.

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Google Business Profile

Configure the Google Business Profile

Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Google Business Profile

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#1 Google Business Profile

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Connect Google Business Profile

Sign In

Run node once

Add the Userback Node

Next, click the plus (+) icon on the Google Business Profile node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Google Business Profile

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Userback

Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Google Business Profile

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Userback

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Sign In

Run node once

Configure the Google Business Profile and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Userback Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Google Business Profile and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Business Profile, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Business Profile and Userback integration works as expected. Depending on your setup, data should flow between Google Business Profile and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Business Profile and Userback

Google Business Profile + Userback + Slack: When a new review is received on Google Business Profile, create a feedback item in Userback to track the review and send a notification in Slack to the team.

Userback + Google Business Profile + Google Sheets: Log new Userback feedback in a Google Sheet. This is triggered when new feedback is created in Userback. It does not directly link to Google Business Profile customer interactions due to the nature of available triggers and actions but can be manually updated by adding the relevant Google Business Profile info to the sheet.

Google Business Profile and Userback integration alternatives

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Google Business Profile and Userback

How can I connect my Google Business Profile account to Userback using Latenode?

To connect your Google Business Profile account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Business Profile and click on "Connect".
  • Authenticate your Google Business Profile and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I track Userback feedback from Google Business Profile reviews?

Yes, you can! Latenode automates this, sending new reviews to Userback for analysis. Improve service with instant feedback integration.

What types of tasks can I perform by integrating Google Business Profile with Userback?

Integrating Google Business Profile with Userback allows you to perform various tasks, including:

  • Automatically creating Userback tasks from negative Google Business Profile reviews.
  • Tagging Userback feedback based on keywords found in Google Business Profile reviews.
  • Sending automated responses via Google Business Profile based on Userback feedback scores.
  • Aggregating sentiment analysis from Userback with Google Business Profile review data.
  • Notifying support teams via Userback when new Google Business Profile reviews mention specific issues.

Can I filter Google Business Profile reviews based on rating?

Yes, you can. Latenode allows filtering reviews by rating before triggering actions in Userback, ensuring relevant feedback processing.

Are there any limitations to the Google Business Profile and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Google Business Profile reviews prior to integration setup will not be automatically synced.
  • Advanced sentiment analysis within Latenode requires configuring a third-party AI service.
  • Rate limits imposed by Google Business Profile and Userback APIs may affect high-volume workflows.

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