Google Business Profile and Vitally Integration

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Automatically update Vitally with new customer feedback from Google Business Profile to improve customer success strategies. Latenode's visual editor and affordable pricing make custom workflows and continuous enhancements accessible for all teams.

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Google Business Profile

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Business Profile and Vitally

Create a New Scenario to Connect Google Business Profile and Vitally

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Vitally will be your first step. To do this, click "Choose an app," find Google Business Profile or Vitally, and select the appropriate trigger to start the scenario.

Add the Google Business Profile Node

Select the Google Business Profile node from the app selection panel on the right.

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Google Business Profile

Configure the Google Business Profile

Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Google Business Profile

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Sign In

Run node once

Add the Vitally Node

Next, click the plus (+) icon on the Google Business Profile node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

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Configure the Google Business Profile and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Google Business Profile and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Business Profile, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Business Profile and Vitally integration works as expected. Depending on your setup, data should flow between Google Business Profile and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Business Profile and Vitally

Google Business Profile + Vitally + Slack: When a new positive review is received on Google Business Profile, a celebratory message is sent to a dedicated Slack channel to notify the customer success team via Vitally.

Vitally + Google Business Profile + Zendesk: When negative feedback is received in Vitally, the flow checks Google Business Profile for similar reviews and creates a Zendesk ticket for follow-up.

Google Business Profile and Vitally integration alternatives

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ Google Business Profile and Vitally

How can I connect my Google Business Profile account to Vitally using Latenode?

To connect your Google Business Profile account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Business Profile and click on "Connect".
  • Authenticate your Google Business Profile and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Vitally actions from new Google Business Profile reviews?

Yes, you can! Using Latenode's visual editor, build automations that update user segments in Vitally based on sentiment analysis of Google Business Profile reviews. Improve customer success proactively.

What types of tasks can I perform by integrating Google Business Profile with Vitally?

Integrating Google Business Profile with Vitally allows you to perform various tasks, including:

  • Create Vitally users from new Google Business Profile leads.
  • Update Vitally user segments based on review keywords.
  • Trigger alerts in Vitally for negative Google Business Profile reviews.
  • Enrich Vitally profiles with Google Business Profile insights.
  • Automate feedback loops based on review trends.

How does Latenode handle authentication for Google Business Profile?

Latenode uses OAuth 2.0 for secure Google Business Profile authentication, ensuring your credentials are never stored directly within Latenode.

Are there any limitations to the Google Business Profile and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Google Business Profile data may require separate handling.
  • Vitally API limits may affect large-scale data updates.
  • Real-time updates depend on Google Business Profile API availability.

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