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Automatically update Vitally with new customer feedback from Google Business Profile to improve customer success strategies. Latenode's visual editor and affordable pricing make custom workflows and continuous enhancements accessible for all teams.
Connect Google Business Profile and Vitally in minutes with Latenode.
Create Google Business Profile to Vitally workflow
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Create a New Scenario to Connect Google Business Profile and Vitally
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Vitally will be your first step. To do this, click "Choose an app," find Google Business Profile or Vitally, and select the appropriate trigger to start the scenario.
Add the Google Business Profile Node
Select the Google Business Profile node from the app selection panel on the right.
Google Business Profile
Configure the Google Business Profile
Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vitally Node
Next, click the plus (+) icon on the Google Business Profile node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.
Google Business Profile
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Vitally
Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the Google Business Profile and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Business Profile and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Vitally
Trigger on Webhook
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Google Business Profile
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Business Profile, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Business Profile and Vitally integration works as expected. Depending on your setup, data should flow between Google Business Profile and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Business Profile + Vitally + Slack: When a new positive review is received on Google Business Profile, a celebratory message is sent to a dedicated Slack channel to notify the customer success team via Vitally.
Vitally + Google Business Profile + Zendesk: When negative feedback is received in Vitally, the flow checks Google Business Profile for similar reviews and creates a Zendesk ticket for follow-up.
About Google Business Profile
Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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How can I connect my Google Business Profile account to Vitally using Latenode?
To connect your Google Business Profile account to Vitally on Latenode, follow these steps:
Can I trigger Vitally actions from new Google Business Profile reviews?
Yes, you can! Using Latenode's visual editor, build automations that update user segments in Vitally based on sentiment analysis of Google Business Profile reviews. Improve customer success proactively.
What types of tasks can I perform by integrating Google Business Profile with Vitally?
Integrating Google Business Profile with Vitally allows you to perform various tasks, including:
How does Latenode handle authentication for Google Business Profile?
Latenode uses OAuth 2.0 for secure Google Business Profile authentication, ensuring your credentials are never stored directly within Latenode.
Are there any limitations to the Google Business Profile and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: