Google Chat and RingCentral Integration

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Centralize notifications by connecting Google Chat to RingCentral. Route alerts and summaries into specific channels, using Latenode's visual editor to customize message formats and logic. Plus, scale affordably and only pay for execution time.

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Google Chat

RingCentral

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Chat and RingCentral

Create a New Scenario to Connect Google Chat and RingCentral

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Chat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Chat or RingCentral will be your first step. To do this, click "Choose an app," find Google Chat or RingCentral, and select the appropriate trigger to start the scenario.

Add the Google Chat Node

Select the Google Chat node from the app selection panel on the right.

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Configure the Google Chat

Click on the Google Chat node to configure it. You can modify the Google Chat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the RingCentral Node

Next, click the plus (+) icon on the Google Chat node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

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RingCentral

Authenticate RingCentral

Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.

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Sign In

Run node once

Configure the Google Chat and RingCentral Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Google Chat and RingCentral Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Chat, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Chat and RingCentral integration works as expected. Depending on your setup, data should flow between Google Chat and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Chat and RingCentral

Google Chat + RingCentral + Google Calendar: When a new message is received in Google Chat, create a meeting in RingCentral, and then create an event in Google Calendar with the meeting details.

RingCentral + Google Chat + Zendesk: When a RingCentral call ends, create a Zendesk ticket and then post a summary of the call to a specified Google Chat space.

Google Chat and RingCentral integration alternatives

About Google Chat

Use Google Chat in Latenode for automated notifications & alerts. Trigger messages based on events in other apps, like new database entries or payment confirmations. Centralize alerts and status updates across services within a single, scalable Latenode workflow. Add custom logic and AI for smart notifications.

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

See how Latenode works

FAQ Google Chat and RingCentral

How can I connect my Google Chat account to RingCentral using Latenode?

To connect your Google Chat account to RingCentral on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Chat and click on "Connect".
  • Authenticate your Google Chat and RingCentral accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get RingCentral call alerts in Google Chat?

Yes, you can! Latenode's visual editor makes it easy to trigger Google Chat messages based on RingCentral call events, ensuring your team stays informed without complex coding.

What types of tasks can I perform by integrating Google Chat with RingCentral?

Integrating Google Chat with RingCentral allows you to perform various tasks, including:

  • Send Google Chat notifications for new RingCentral voicemails.
  • Create RingCentral tasks from Google Chat messages using AI.
  • Post call summaries from RingCentral in a specified Google Chat channel.
  • Automatically update RingCentral contacts from Google Chat profiles.
  • Trigger RingCentral SMS messages from Google Chat commands.

How can I filter Google Chat messages before they trigger RingCentral actions?

Use Latenode's visual editor and JavaScript blocks to filter messages based on keywords, sender, or channel before triggering any RingCentral actions.

Are there any limitations to the Google Chat and RingCentral integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Google Chat and RingCentral may affect high-volume workflows.
  • Complex data transformations may require custom JavaScript code.
  • Real-time data synchronization depends on the polling interval.

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