How to connect Google Chat and ServiceM8
Create a New Scenario to Connect Google Chat and ServiceM8
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Chat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Chat or ServiceM8 will be your first step. To do this, click "Choose an app," find Google Chat or ServiceM8, and select the appropriate trigger to start the scenario.

Add the Google Chat Node
Select the Google Chat node from the app selection panel on the right.

Google Chat
Configure the Google Chat
Click on the Google Chat node to configure it. You can modify the Google Chat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ServiceM8 Node
Next, click the plus (+) icon on the Google Chat node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.

Google Chat
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ServiceM8

Authenticate ServiceM8
Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.
Configure the Google Chat and ServiceM8 Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Chat and ServiceM8 Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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ServiceM8
Trigger on Webhook
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Google Chat
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Google Chat, ServiceM8, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Chat and ServiceM8 integration works as expected. Depending on your setup, data should flow between Google Chat and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Chat and ServiceM8
Google Chat + ServiceM8 + Google Calendar: When a new message is received in Google Chat, a job is created in ServiceM8. Subsequently, a corresponding event is scheduled in Google Calendar to manage the service appointment.
ServiceM8 + Twilio + Google Chat: When a job's status is updated to 'Completed' in ServiceM8, a message is sent to the client via Twilio SMS, and a notification is sent to the team via Google Chat.
Google Chat and ServiceM8 integration alternatives
About Google Chat
Use Google Chat in Latenode for automated notifications & alerts. Trigger messages based on events in other apps, like new database entries or payment confirmations. Centralize alerts and status updates across services within a single, scalable Latenode workflow. Add custom logic and AI for smart notifications.
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About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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See how Latenode works
FAQ Google Chat and ServiceM8
How can I connect my Google Chat account to ServiceM8 using Latenode?
To connect your Google Chat account to ServiceM8 on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Chat and click on "Connect".
- Authenticate your Google Chat and ServiceM8 accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get Google Chat notifications for new ServiceM8 jobs?
Yes, with Latenode, instantly receive Google Chat alerts for new ServiceM8 jobs. Stay informed without manual checks, using advanced no-code logic or AI-powered summaries within the Latenode workflow.
What types of tasks can I perform by integrating Google Chat with ServiceM8?
Integrating Google Chat with ServiceM8 allows you to perform various tasks, including:
- Send Google Chat messages for new ServiceM8 client inquiries.
- Update ServiceM8 job details based on Google Chat commands.
- Create ServiceM8 tasks from Google Chat conversations.
- Post daily ServiceM8 job summaries to a Google Chat channel.
- Trigger ServiceM8 actions when specific keywords appear in Google Chat.
Can I customize Google Chat messages based on ServiceM8 data?
Yes, Latenode's data mapping lets you dynamically populate Google Chat messages with ServiceM8 data, ensuring personalized and relevant notifications.
Are there any limitations to the Google Chat and ServiceM8 integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex ServiceM8 data structures may require JavaScript for parsing.
- Rate limits of Google Chat and ServiceM8 apply to the integration.
- Real-time data sync depends on the polling interval configured.