How to connect Google Chat and Userback
Create a New Scenario to Connect Google Chat and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Chat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Chat or Userback will be your first step. To do this, click "Choose an app," find Google Chat or Userback, and select the appropriate trigger to start the scenario.

Add the Google Chat Node
Select the Google Chat node from the app selection panel on the right.

Google Chat
Configure the Google Chat
Click on the Google Chat node to configure it. You can modify the Google Chat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Google Chat node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Google Chat and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Chat and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Google Chat, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Chat and Userback integration works as expected. Depending on your setup, data should flow between Google Chat and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Chat and Userback
Userback + Jira + Google Chat: When new feedback is created in Userback, a Jira issue is created, and a notification message is sent to a specified Google Chat space.
Userback + ClickUp + Google Chat: When new feedback is submitted via Userback, create a task in ClickUp and post a message in a designated Google Chat channel to inform the team.
Google Chat and Userback integration alternatives
About Google Chat
Use Google Chat in Latenode for automated notifications & alerts. Trigger messages based on events in other apps, like new database entries or payment confirmations. Centralize alerts and status updates across services within a single, scalable Latenode workflow. Add custom logic and AI for smart notifications.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Google Chat and Userback
How can I connect my Google Chat account to Userback using Latenode?
To connect your Google Chat account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Chat and click on "Connect".
- Authenticate your Google Chat and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get Userback feedback notifications in Google Chat?
Yes, you can! With Latenode, instantly route Userback feedback to Google Chat. This ensures rapid response times, keeping your team aligned and improving customer satisfaction.
What types of tasks can I perform by integrating Google Chat with Userback?
Integrating Google Chat with Userback allows you to perform various tasks, including:
- Receive real-time alerts in Google Chat for new Userback feedback submissions.
- Automatically post summaries of Userback feedback in a designated Google Chat channel.
- Create new Userback tasks directly from Google Chat messages using slash commands.
- Update Userback feedback status based on discussions in Google Chat.
- Trigger personalized Google Chat messages to users based on their Userback feedback scores.
Can I customize alert messages sent from Userback to Google Chat?
Yes! Latenode's advanced templating lets you tailor alert content, ensuring relevant details are always included for informed discussions.
Are there any limitations to the Google Chat and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- File attachments from Userback may not render directly in Google Chat without additional configuration.
- Complex Userback surveys might require custom scripting to fully parse within Latenode.
- Google Chat message formatting options are limited compared to Userback's rich text editor.