How to connect Google Chat and WhatsApp Business Cloud
Create a New Scenario to Connect Google Chat and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Chat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Chat or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Google Chat or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Google Chat Node
Select the Google Chat node from the app selection panel on the right.

Google Chat
Configure the Google Chat
Click on the Google Chat node to configure it. You can modify the Google Chat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Google Chat node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

Google Chat
⚙

WhatsApp Business Cloud

Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Google Chat and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Chat and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

WhatsApp Business Cloud
Trigger on Webhook
⚙
Google Chat
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring Google Chat, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Chat and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Google Chat and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Chat and WhatsApp Business Cloud
Google Chat + AI Agent + WhatsApp Business Cloud: Summarize new Google Chat messages using an AI Agent and send the key points to a WhatsApp Business Cloud number.
WhatsApp Business Cloud + Google Sheets + Google Chat: Log new customer inquiries received through WhatsApp Business Cloud to a Google Sheet, and then notify a support team channel in Google Chat about the new entry.
Google Chat and WhatsApp Business Cloud integration alternatives
About Google Chat
Use Google Chat in Latenode for automated notifications & alerts. Trigger messages based on events in other apps, like new database entries or payment confirmations. Centralize alerts and status updates across services within a single, scalable Latenode workflow. Add custom logic and AI for smart notifications.
Related categories

About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
Related categories
See how Latenode works
FAQ Google Chat and WhatsApp Business Cloud
How can I connect my Google Chat account to WhatsApp Business Cloud using Latenode?
To connect your Google Chat account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Chat and click on "Connect".
- Authenticate your Google Chat and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I forward Google Chat messages to WhatsApp Business Cloud?
Yes, you can! Latenode's visual editor makes it easy to forward messages. Benefit from instant notifications in WhatsApp Business Cloud for important Google Chat alerts.
What types of tasks can I perform by integrating Google Chat with WhatsApp Business Cloud?
Integrating Google Chat with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send WhatsApp Business Cloud messages directly from Google Chat.
- Receive Google Chat notifications via WhatsApp Business Cloud.
- Automatically create WhatsApp Business Cloud contacts from Google Chat users.
- Log Google Chat conversations into a WhatsApp Business Cloud database.
- Trigger WhatsApp Business Cloud campaigns based on Google Chat events.
How do I handle errors when sending messages from Google Chat on Latenode?
Latenode provides detailed error logs and retry mechanisms, ensuring reliable message delivery and workflow stability.
Are there any limitations to the Google Chat and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Google Chat and WhatsApp Business Cloud APIs may apply.
- File attachments from Google Chat may not be fully supported in WhatsApp Business Cloud.
- Custom formatting from Google Chat might not render perfectly in WhatsApp Business Cloud.