How to connect Google Chat and Zendesk Sell
Create a New Scenario to Connect Google Chat and Zendesk Sell
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Chat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Chat or Zendesk Sell will be your first step. To do this, click "Choose an app," find Google Chat or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Google Chat Node
Select the Google Chat node from the app selection panel on the right.

Google Chat
Configure the Google Chat
Click on the Google Chat node to configure it. You can modify the Google Chat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Google Chat node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

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Zendesk Sell
Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Google Chat and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Chat and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zendesk Sell
Trigger on Webhook
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Google Chat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Chat, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Chat and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Google Chat and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Chat and Zendesk Sell
Zendesk Sell + Google Calendar + Google Chat: When a deal is updated to a specific stage in Zendesk Sell, schedule a meeting in Google Calendar and send a reminder message in Google Chat before the meeting starts.
Zendesk Sell + Slack: When a deal is closed in Zendesk Sell, a celebratory message is automatically sent to a dedicated channel in Slack.
Google Chat and Zendesk Sell integration alternatives
About Google Chat
Use Google Chat in Latenode for automated notifications & alerts. Trigger messages based on events in other apps, like new database entries or payment confirmations. Centralize alerts and status updates across services within a single, scalable Latenode workflow. Add custom logic and AI for smart notifications.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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See how Latenode works
FAQ Google Chat and Zendesk Sell
How can I connect my Google Chat account to Zendesk Sell using Latenode?
To connect your Google Chat account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Chat and click on "Connect".
- Authenticate your Google Chat and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get Zendesk Sell lead updates in Google Chat?
Yes, you can! With Latenode, instantly receive lead updates in Google Chat. Leverage low-code blocks for custom alerts, or use JavaScript to parse complex data and tailor notifications, streamlining communication.
What types of tasks can I perform by integrating Google Chat with Zendesk Sell?
Integrating Google Chat with Zendesk Sell allows you to perform various tasks, including:
- Receive real-time notifications in Google Chat for new Zendesk Sell leads.
- Automatically send Google Chat messages when a deal stage changes in Zendesk Sell.
- Create Zendesk Sell contacts from Google Chat commands using AI prompt steps.
- Post daily sales summaries from Zendesk Sell into a dedicated Google Chat channel.
- Trigger Zendesk Sell tasks based on keywords detected in Google Chat conversations.
How secure is my Google Chat data when using Latenode?
Latenode employs robust security measures, including encryption and secure authentication protocols, to protect your Google Chat and Zendesk Sell data during integration and automation workflows.
Are there any limitations to the Google Chat and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Google Chat and Zendesk Sell APIs may affect high-volume workflows.
- Custom field mapping in Zendesk Sell may require advanced configuration via JavaScript.
- File attachments from Google Chat are not directly transferable to Zendesk Sell via default blocks.