How to connect Google Cloud Firestore and CloudTalk
Create a New Scenario to Connect Google Cloud Firestore and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Firestore, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Firestore or CloudTalk will be your first step. To do this, click "Choose an app," find Google Cloud Firestore or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Google Cloud Firestore Node
Select the Google Cloud Firestore node from the app selection panel on the right.

Google Cloud Firestore
Configure the Google Cloud Firestore
Click on the Google Cloud Firestore node to configure it. You can modify the Google Cloud Firestore URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Google Cloud Firestore node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Google Cloud Firestore and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Cloud Firestore and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Google Cloud Firestore
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Webhook response
Save and Activate the Scenario
After configuring Google Cloud Firestore, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Firestore and CloudTalk integration works as expected. Depending on your setup, data should flow between Google Cloud Firestore and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Cloud Firestore and CloudTalk
Google Cloud Firestore + CloudTalk + Slack: When a new document is created in Google Cloud Firestore, a CloudTalk call is initiated to a specified number. After the call ends, a summary is sent to a designated Slack channel.
CloudTalk + Google Cloud Firestore + Zendesk: When a new call is registered in CloudTalk, the details are used to create a new document in Google Cloud Firestore. If the call is missed, a Zendesk ticket is created to follow up.
Google Cloud Firestore and CloudTalk integration alternatives
About Google Cloud Firestore
Use Google Cloud Firestore in Latenode to build real-time data workflows. Automate database tasks like data synchronization, backups, or event-driven updates without coding. Combine Firestore with AI tools and webhooks for powerful apps. Create complex workflows with simple visual tools and scale affordably with Latenode's pay-as-you-go pricing.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Google Cloud Firestore and CloudTalk
How can I connect my Google Cloud Firestore account to CloudTalk using Latenode?
To connect your Google Cloud Firestore account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Cloud Firestore and click on "Connect".
- Authenticate your Google Cloud Firestore and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I log CloudTalk call data into Google Cloud Firestore?
Yes, easily! Latenode's visual interface lets you map CloudTalk call details directly into Google Cloud Firestore, creating a searchable archive for analysis and improved customer insights.
What types of tasks can I perform by integrating Google Cloud Firestore with CloudTalk?
Integrating Google Cloud Firestore with CloudTalk allows you to perform various tasks, including:
- Automatically create a new Firestore document from a completed CloudTalk call.
- Update Firestore records with information gathered during CloudTalk interactions.
- Trigger CloudTalk actions based on changes in your Google Cloud Firestore data.
- Send customized SMS via CloudTalk on new Firestore document creation.
- Enrich contact details in CloudTalk using data from Google Cloud Firestore.
Can I use JavaScript code within the integration to transform data?
Yes! Latenode allows you to use JavaScript to transform data between Google Cloud Firestore and CloudTalk for complex data manipulations.
Are there any limitations to the Google Cloud Firestore and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Firestore queries may require optimization for large datasets.
- CloudTalk API rate limits might affect high-volume data transfers.
- Custom JavaScript code requires debugging and testing.