How to connect Google Cloud Pub\Sub and Intercom
Create a New Scenario to Connect Google Cloud Pub\Sub and Intercom
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Pub\Sub, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Pub\Sub or Intercom will be your first step. To do this, click "Choose an app," find Google Cloud Pub\Sub or Intercom, and select the appropriate trigger to start the scenario.

Add the Google Cloud Pub\Sub Node
Select the Google Cloud Pub\Sub node from the app selection panel on the right.


Google Cloud Pub\Sub

Configure the Google Cloud Pub\Sub
Click on the Google Cloud Pub\Sub node to configure it. You can modify the Google Cloud Pub\Sub URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the Google Cloud Pub\Sub node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.


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Intercom


Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Google Cloud Pub\Sub and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Cloud Pub\Sub and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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Google Cloud Pub\Sub
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Webhook response


Save and Activate the Scenario
After configuring Google Cloud Pub\Sub, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Pub\Sub and Intercom integration works as expected. Depending on your setup, data should flow between Google Cloud Pub\Sub and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Cloud Pub\Sub and Intercom
Google Cloud Pub\Sub + Slack: When a new message is received by Google Cloud Pub/Sub indicating a critical customer support issue, a message is sent to a dedicated Slack channel to alert the support team.
Intercom + Google Cloud Pub\Sub + Zendesk: When a new conversation is created in Intercom, the conversation data is submitted to Google Cloud Pub/Sub and then used to create a new ticket in Zendesk for detailed issue tracking and resolution.
Google Cloud Pub\Sub and Intercom integration alternatives

About Google Cloud Pub\Sub
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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FAQ Google Cloud Pub\Sub and Intercom
How can I connect my Google Cloud Pub\Sub account to Intercom using Latenode?
To connect your Google Cloud Pub\Sub account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Cloud Pub\Sub and click on "Connect".
- Authenticate your Google Cloud Pub\Sub and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Intercom messages from Google Cloud Pub\Sub events?
Yes, you can! Latenode lets you trigger Intercom messages based on Pub\Sub events, ensuring real-time user engagement. Build complex workflows with no-code, JavaScript, and AI for scalable messaging.
What types of tasks can I perform by integrating Google Cloud Pub\Sub with Intercom?
Integrating Google Cloud Pub\Sub with Intercom allows you to perform various tasks, including:
- Automatically create Intercom leads from new Google Cloud Pub\Sub message data.
- Send targeted Intercom messages based on specific Google Cloud Pub\Sub topic events.
- Update user attributes in Intercom based on real-time data from Google Cloud Pub\Sub.
- Trigger internal alerts in Intercom when critical events occur in Google Cloud Pub\Sub.
- Log Google Cloud Pub\Sub message details as Intercom conversation notes for support teams.
How do I handle large volumes of Pub\Sub messages in Latenode?
Latenode's architecture is designed for scalability, allowing you to process high message volumes efficiently. Utilize built-in throttling and batch processing to manage load.
Are there any limitations to the Google Cloud Pub\Sub and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Google Cloud Pub\Sub and Intercom still apply within Latenode.
- Complex data transformations may require custom JavaScript code for advanced use cases.
- Initial setup requires a basic understanding of both Google Cloud Pub\Sub and Intercom concepts.