Google Cloud Speech-To-Text and Simplesat Integration

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Automatically transcribe customer feedback from audio using Google Cloud Speech-To-Text, then analyze and send it to Simplesat for actionable insights. Latenode lets you customize the flow with JavaScript, paying only for execution time.

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Google Cloud Speech-To-Text

Simplesat

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Cloud Speech-To-Text and Simplesat

Create a New Scenario to Connect Google Cloud Speech-To-Text and Simplesat

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Speech-To-Text, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Speech-To-Text or Simplesat will be your first step. To do this, click "Choose an app," find Google Cloud Speech-To-Text or Simplesat, and select the appropriate trigger to start the scenario.

Add the Google Cloud Speech-To-Text Node

Select the Google Cloud Speech-To-Text node from the app selection panel on the right.

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Configure the Google Cloud Speech-To-Text

Click on the Google Cloud Speech-To-Text node to configure it. You can modify the Google Cloud Speech-To-Text URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Simplesat Node

Next, click the plus (+) icon on the Google Cloud Speech-To-Text node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.

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Authenticate Simplesat

Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.

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Configure the Google Cloud Speech-To-Text and Simplesat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Google Cloud Speech-To-Text and Simplesat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Cloud Speech-To-Text, Simplesat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Speech-To-Text and Simplesat integration works as expected. Depending on your setup, data should flow between Google Cloud Speech-To-Text and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Cloud Speech-To-Text and Simplesat

Google Cloud Speech-To-Text + Simplesat + Slack: Transcribe audio from Google Cloud Storage using Speech-To-Text. When a new answer is submitted in Simplesat, analyze the associated audio transcription (if available) and send a Slack message to a designated channel if negative sentiment is detected.

Simplesat + Google Cloud Speech-To-Text + Zendesk: When a new answer is submitted in Simplesat, transcribe the associated audio using Google Cloud Speech-To-Text. Update the corresponding Zendesk ticket (if one exists based on customer info) by adding the transcript as a comment.

Google Cloud Speech-To-Text and Simplesat integration alternatives

About Google Cloud Speech-To-Text

Automate audio transcription using Google Cloud Speech-To-Text within Latenode. Convert audio files to text and use the results to populate databases, trigger alerts, or analyze customer feedback. Latenode provides visual tools to manage the flow, plus code options for custom parsing or filtering. Scale voice workflows without complex coding.

About Simplesat

Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.

See how Latenode works

FAQ Google Cloud Speech-To-Text and Simplesat

How can I connect my Google Cloud Speech-To-Text account to Simplesat using Latenode?

To connect your Google Cloud Speech-To-Text account to Simplesat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Cloud Speech-To-Text and click on "Connect".
  • Authenticate your Google Cloud Speech-To-Text and Simplesat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze call center transcriptions and trigger customer satisfaction surveys?

Yes, you can. Latenode's AI-powered blocks allow sentiment analysis of transcriptions and automated Simplesat survey triggers, improving customer feedback cycles.

What types of tasks can I perform by integrating Google Cloud Speech-To-Text with Simplesat?

Integrating Google Cloud Speech-To-Text with Simplesat allows you to perform various tasks, including:

  • Transcribe customer support call audio into text for analysis.
  • Automatically send customer satisfaction surveys after call transcription.
  • Analyze transcribed feedback to identify areas for service improvement.
  • Trigger alerts based on negative sentiment detected in transcriptions.
  • Store transcription data alongside survey results for comprehensive insights.

How does Latenode handle Google Cloud Speech-To-Text large audio file transcriptions?

Latenode supports asynchronous processing, enabling efficient handling of large audio files with custom error handling and retry logic.

Are there any limitations to the Google Cloud Speech-To-Text and Simplesat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time transcription within Latenode workflows may have latency.
  • Simplesat survey limits depend on your Simplesat subscription plan.
  • Advanced Speech-To-Text features require corresponding Google Cloud configuration.

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