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How to connect Google Cloud Speech-To-Text and Zendesk Sell
Create a New Scenario to Connect Google Cloud Speech-To-Text and Zendesk Sell
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Speech-To-Text, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Speech-To-Text or Zendesk Sell will be your first step. To do this, click "Choose an app," find Google Cloud Speech-To-Text or Zendesk Sell, and select the appropriate trigger to start the scenario.
Add the Google Cloud Speech-To-Text Node
Select the Google Cloud Speech-To-Text node from the app selection panel on the right.
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Configure the Google Cloud Speech-To-Text
Click on the Google Cloud Speech-To-Text node to configure it. You can modify the Google Cloud Speech-To-Text URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Google Cloud Speech-To-Text node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.
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Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Google Cloud Speech-To-Text and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Cloud Speech-To-Text and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Google Cloud Speech-To-Text, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Speech-To-Text and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Google Cloud Speech-To-Text and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Cloud Speech-To-Text and Zendesk Sell
Google Cloud Speech-To-Text + Zendesk Sell + Slack: When a new audio file is stored, Google Cloud Speech-To-Text asynchronously transcribes the audio. Once the transcription is complete, the corresponding lead in Zendesk Sell is updated with the transcription. Finally, a summary of the call is sent to a designated Slack channel.
Zendesk Sell + Google Cloud Speech-To-Text + Google Docs: When a deal is updated in Zendesk Sell, trigger the workflow. The audio file associated with the deal is transcribed using Google Cloud Speech-To-Text. Then, the transcription is appended to a Google Docs document for analysis.
Google Cloud Speech-To-Text and Zendesk Sell integration alternatives
About Google Cloud Speech-To-Text
Automate audio transcription using Google Cloud Speech-To-Text within Latenode. Convert audio files to text and use the results to populate databases, trigger alerts, or analyze customer feedback. Latenode provides visual tools to manage the flow, plus code options for custom parsing or filtering. Scale voice workflows without complex coding.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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FAQ Google Cloud Speech-To-Text and Zendesk Sell
How can I connect my Google Cloud Speech-To-Text account to Zendesk Sell using Latenode?
To connect your Google Cloud Speech-To-Text account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Cloud Speech-To-Text and click on "Connect".
- Authenticate your Google Cloud Speech-To-Text and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create leads from transcribed voicemails?
Yes, you can! Latenode's visual editor makes it easy to parse voicemail transcriptions from Google Cloud Speech-To-Text and automatically create new leads in Zendesk Sell, saving your sales team valuable time.
What types of tasks can I perform by integrating Google Cloud Speech-To-Text with Zendesk Sell?
Integrating Google Cloud Speech-To-Text with Zendesk Sell allows you to perform various tasks, including:
- Automatically create new Zendesk Sell leads from transcribed sales call recordings.
- Update existing Zendesk Sell contact information with transcribed meeting notes.
- Analyze call transcripts for keywords to prioritize high-value Zendesk Sell leads.
- Trigger follow-up tasks in Zendesk Sell based on insights from call transcriptions.
- Archive call transcripts to Zendesk Sell as attachments for detailed record-keeping.
How secure is my speech data when using Google Cloud Speech-To-Text?
Latenode handles your data securely using industry-standard encryption. Google Cloud Speech-To-Text also provides its own robust security measures.
Are there any limitations to the Google Cloud Speech-To-Text and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Call transcription accuracy depends on the quality of the audio provided to Google Cloud Speech-To-Text.
- Large volumes of transcriptions may incur additional costs from Google Cloud Speech-To-Text.
- Customization of data mapping requires familiarity with Latenode's data transformation tools.
